0 Replies Latest reply on Apr 20, 2008 3:41 PM by (dawn_alexander)

    adobe reader issues

      I need help with my adobe reader. i am using adobe reader 7 and adobe reader for palm os. My operating system is windows vista home basic edition. I didnt have any problems using adobe reader or hotsyncing to my palm tx device, however two days ago i tried downloading some adobe books and suddenly i am beset with several issues.

      1. Your adobe software couldnot be activated.
      a bad session Id was used in the header
      eden info (0x18)
      a bad session id was used in the header
      soap info: client A bad session ID was used in the header
      Adobe DRM Activator error ( server code 24)
      fault location 3
      contact customer support

      2. Your adobe software could not be activated
      User signature is invalid
      Please reactivate
      Adobe DRM activator error server code 9
      fault location 5

      please assist.