0 Replies Latest reply on May 1, 2008 5:51 AM by (Jon_Denton)

    PDF files Disappear after a couple of seconds. Whatup? (Archived post - Solution)

      Hi,

      Saw the above archived post when investigating this issue whereby PDF's in IE6 display for 2 to 3 seconds then disappear and leave a white screen.

      We had this issue in our Citrix environment. To resolve this:

      (Warning, this will reset any user specific Acrobat Reader settings you have set)
      Close Adobe Reader:

      Under "C:\Documents and Settings\%username%\Application Data\Adobe\" delete the "Acrobat" folder.

      Logout, then back in again and test.

      Worked for me anyway...

      Jon.