0 Replies Latest reply on May 1, 2008 12:53 PM by (Kenneth_Harrell)

    Reader Refuses to Shut Down

      I encounter a problem (not related to Adobe) and was forced to terminate the download of a file from the internet. Not only would Adobe Reader REFUSE to terminate (close via the "X"Box or Refresh the page), it refused to allow Windows Task Manager to open. As the Adobe file was quite extensive in size, I was forced to shut down the computer to solve the problem, thus loosing all of the information on the other program I was using. Eventually, AFTER I held the computer's "ON" button down for 5 seconds to shut it down, the Task Manager window appeared and informs me that it cannot open due to Computer Shutdown being in progress.