5 Replies Latest reply on May 16, 2008 1:00 AM by (Malcolm_McArthur)

    Missing patch package

      I am unable to use my reader. I tried to uninstall and re install but every time I do it tells me ...
      (This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package.) Also shows up when I try to update 8.1. I was told by customer service to try to look for patch update but I have been unsuccessful. What am I doing wrong?? Where can I go to try to fix problem??
      I do have acrobat reader on desk top. But when I try to click on something in my explorer that requires reader, it spends 3 mins. trying to open and then small box comes up (unable to launch) . Please I am open for any suggestions.

      Thank you