10 Replies Latest reply on May 10, 2008 12:37 AM by (Carl_L._Lambert)

    Help! ->Error: Adobe Reader 8.1 has encountered a problem and needs to close.(5/07/08)

      When I download and install Adobe Reader 8.1.2 the final installation messages says it was a successful installation. All looks good, but when I try to open it I get the error message:
      Adobe Reader 8.1 has encountered a problem and needs to close.

      I have uninstalled and re-installed several times, but with the same result.
      I have Windows XP Pro, plenty of free disc space and memory.
      I used to have Adobe Reader 7, and it worked perfectly. I inadvertently uninstalled it, and wish I could re-install it but that download doesnt seem available.

      Attempts to fix:
      Cleaned disc and de-fragmented.
      Disabled antivirus software.

      Ideas anyone?

      Thanks, Jeff