0 Replies Latest reply on May 14, 2008 2:22 PM by (Digger2)

    unable to sustain PDF file from email

      using AMD Athlon 1.10 Ghz processor, 2 Gb ram, Windows XP Home, 2002, service pack 2
      I'm trying to access an e-bill but this requires Adobe Reader/Acrobat. I click on the link to download Reader 8.1.2 and it seems to load successfully. On opening the PDF file to see the invoice, it only stays on for a couple of seconds and I get the message that an invalid plug in was detected and the program must close. Then another comes up... "Instruction at 0x2d830cbc referenced memory at 0x00000008. memory could not be "read". I get the same messages when I try to open Reader from the shortcut on the desktop. Thanx in advance for your input.