16 Replies Latest reply on Jun 2, 2008 10:27 AM by (Ian_Gilbert)

    Unable to open existing PDF files after downloading Adobe reader

      I have an Advent 7085 PC with Windows XP Home version 2002 service pack 2. After downloading the latest Adobe Reader 8 I cannot open any of my existing PDF files, nor can I open any new ones. I have several times downloaded it, tried it and found it doesn't work so have then deleted it from the system and rebooted. Downloaded again only for the same thing to happen again. Error message says that Adobe Reader 8.1 has encountered a problem and needs to close. Then I am advised to let microsoft know of this problem.
      Please!!! Is there anybody out there who knows what the problem might be and help me resolve it?
      Thanks
      IG