0 Replies Latest reply on May 15, 2008 7:24 AM by (Syd_Wall)

    Error 1316.A when trying to install Adobe Reader 8

      Hi - after problems encountered having had to repair my Windows XP Media Centre and following numerous items of advice on the Dell/Microsoft forums, one of the actions I took ended up screwing my Adobe Reader. The advice then was to uninstall/reinstall Adobe Reader but it's not worked. I successfully installed XP Media Centre V2002 Service Pack 3 today and hoped that would fix all the other problems I had as well as the Adobe installation. It has, but not Adobe Reader. Current status is the download works but during the installation I get
      'ERROR 1316.A NETWORK ERROR OCCURRED WHILE ATTEMPTING TO READ FROM THE FILE C\.....\ADBERDR812_EN_US.MSI
      If I look at CONTROL PANEL/ADD-REMOVE PROGRAMS I can see Adobe Reader 8.1.2 there, but there's nothing for Adobe in C\PROGRAM FILES

      Anybody got any ideas? Thanks

      Update: I found an archived thread which advised using the Microsoft Installer cleanup tool to remove all traces of AR then download AR 8.1.2 again. Success! Hope this is of help to someone else.