This content has been marked as final. Show 2 replies
On the Mac you can try to reset your printing system. On Windows it is
not recommended you have Acrobat and Reader on the same system. Is your
Windows system running on a pure PC or are you running it under emulation.
I've never heard about resetting the printing system on the Mac -- when I opened the Print & FAX icon in System Preferences, I don't see anything about reset -- are you suggesting I delete the Lexmark printer and re-add it?
In regards to the installation of Acrobat 5.x and Reader 8.1.2 on the same WinXP system -- that's on a physically separate PC -- not emulation on the Mac. And I installed Reader 8.x in order to take advantage of some newer PDF documents that require something more recent that 5.x.
And ultimately, on both systems .... what's up with the inability to print to the Lexmark printer, when every other application prints successfully. And, by the way, there is also an HP C3100 printer attached to the Mac via a USB cable ... and Reader 8.1.2 prints to it.
The lexmark optra printer is connected directly to the network here, and all of the PCs and the Mac (only 1) can print to the networked printer without problems -- except for Reader 8.x.
If you're suggesting I reset printers because of a known issue, I'd appreciate hearing the whole story before I start uninstalling and reinstalling printers.
Thanks for your reply.