0 Replies Latest reply on Jun 4, 2008 1:46 AM by (seank)

    Colour PDFs printing in grayscale with v7.1.0

      We recently had issues with Reader v8 not printing chatacters/text properly on some jibs and so removed it and installed v7.1.0 which resolved that issue. Now, we are finding that some users are unable to print in colour with a Xerox Phaser 7750 - the page is printed in grayscale.

      Using Windows Server 2003 and the users are running on a terminal server.

      All other applications (word, excel, publisher etc) print in colour without problems so I'm sure it's not the printer.

      Have reinstalled Reader and the printer drivers multiple times but no joy.