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They should save the zip file to disk. Then depending upon the OS, they
might need a program to unzip the file.
but i think this error is not based on the zip program
it is related to the Adobe Reader security issue
zip files are blacklisted.
The zip file maybe damaged or something. If necessary, you may try Advanced Zip Repair at http://www.datanumen.com/azr/ This tool is rather useful in salvaging damaged Zip archives.
I have the same issue. With acrobat 7, it is possible to modify a register. But what is solution for acrobat 8 ?(the register is not available anymore)
It is not possible to save the attached file to disk neither.
Look at the trust manager settings in the preferences of Adobe Acrobat 8.