Kristy,
1. Open Browser--Type in "WINDOWS INSTALLER CLEANUP UTILITY"
2. When Results appear, look for "support, microsoft.com. DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"----CLICK
3. When page opens, scroll down to "Download the Windows Installer Cleanup Utility Package now"----Click ( you can read instructions or not)
4. When "File Download-Security Warning " box appears--CLICK "RUN"
5. After download completes, Open "Programs" and look for "Windows Installer Cleanup"---CLICK
6. When "box" appears, look for Adobe or 8.1.1 (Should be on top)--CLICK (HIGHLIGHT) DO NOT HIGHLIGHT ANY OTHER PROGRAM!!
7. At bottom of "box" click "REMOVE"
8.Go back to "CONTROL PANEL"-"ADD/REMOVE PROGRAMS"-Adobe should no longer be there.
9. Now Download ADOBE READER 8.1.2
(some earlier versons were "corrupted"-Version 8.1.2 is supposed to correct this)