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> . Is this pop-up embedded in the structure of the incoming document?
No, it's just a response to Acrobat discovering it is a newer version
> We have set Acrobat 7 to suppress any pop-ups
You cannot suppress this. It is a long standing complaint that "do not
show this message again" has no useful effect.
> since we are processing in an automated setting on servers with no active users.
Acrobat is not for server use. You might like to look at
alternatives.... what do you want to do on the server.
Acrobat is part of an automated process that extracts pages from incoming documents, for processing with InputAccel. Our corporate standards mandate that automated processing has to be running as a service on a server. The actual processing involves a Captiva module, which invokes the native file application, then spits out a print stream in TIF format. It's a process that could certainly be improved, but it's what we have at the moment. We have had discussions on working on a more efficient process.
I don't speak for Adobe, but I would recommend that, unless you have
negotated a special license for this, you stop immediately, since use
of Acrobat on a server is usually held, including by Adobe reps, to be
a breach of the EULA. Sorry to be the bearer of bad news, but I'm sure
your company won't want to continue in this situation. Check out the
Developer FAQ for some written support for this statement.
In general, a different license is potentially needed for anything run
on a server, and such licenses are sometimes unavailable. Checking is
vital, and not checking can be an expensive mistake that has cost some
companies millions of dollars.
In practice, Acrobat is also wildly technically unsuitable too, so
changing now may save much grief in the future.
Adobe sell the PDF Library for server use, or there are third party
tools. Maybe Appligent's AppendPDF is the sort of tool you need.
Thanks for the responses, Aandi. We're currently looking at replacing Pro 7 with Reader 8. It's a safer way to go, as the overhead is much lower, the risk is reduced, and the licensing issue is moot.
Your response suggests I've misunderstood what you are using Acrobat
for. This doesn't affect the license issue, but does affect the other
recommendations. Reader can't extract pages, so what is Acrobat doing
in the workflow? It may well be that the alternatives I mentioned
aren't applicable here.
(Reader, even though free, does have an EULA, which still has the
potential to mess up one's plans. So do have it checked).
The process, in short, is:
Captiva > detects incoming PDF > invokes Acrobat > creates printstream output as TIF (Black Ice Driver)> extracted pages become part of InputAccel batch that can be viewed.
Ah, so you want to print to a (TIFF) print driver. Neither the PDF
library nor AppendPDF will help with that.
Reader is just as technically unsuited.
Consider looking for a PDF to TIFF converter (that doesn't involve
printing). GhostScript for instance.
Ghostscript have the advantage of having a very attractive price point.
But it needs to do what you want.