This content has been marked as final. Show 8 replies
It seems that it is trying to run the wrong installer, assuming you do
not get any messages about Adobe software.
I have seen this before for a few people (always with different set up
programs) and it is very strange. It may be worth clearing out your
TEMP folder and trying to download again.
I tried your suggestion. I can`t Install the Reader 9.
Should I uninstall Microsoft.Net?
You should uninstall and then reinstall .net it apparently has a corrupted file in the folder
I`d uninstall all versions of .net. After a reboot I started the (Reader) setup - it only install .net 1.1 but not the reader.
I can`t install Reader 9, always the same Error shown. After a reboot I always got the same Error.
I think I use Reader 8.
Thanks for your help.
My computer is messed up. I can't get the old Adobe off & the Adobe Reader 9 on. Anyone have any suggestions?
Use the Microsoft Installer Cleanup tool.
It's sad that Adobe is asking everybody to upgrade to Adobe 9 from 8.1 only to find that you cannot move up or down and are presented with 'error 1714'which is now so famous that it is one of about 3,810,000 entries on a Google search result using those two words!
I thought microSOFT was the only software company issuing half-baked software...come on Adobe ....sort it or destroy your reputation by default!
Adobe Reader is one of the softwares that requires previous versions to be uninstalled before a new version can be installed (unlike Jave Runtime Environment, which leaves older, vulnerable versions installed).
But it seems that people keep losing uninstall information (e.g. by using so-called "registry cleaners"), and the installer is no longer able to uninstall the previous version.
In these cases, Microsoft's Windows Installer Cleanup Utility can save the day, most of the times. (Which will leave the previous version installed; just the installer doesn't see it any more.)