0 Replies Latest reply on Jul 26, 2008 9:11 PM by (LingF)

    Adobe Reader 9 automatically closes

      Whenever I open Adobe Reader 9.0, whether directly from the shortcut or through opening a pdf document, the program will close after approximately 10-20 seconds, with the usual "Adobe Reader 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience" and the choice to send an error report. I tried re-installing (the download is directly from this website) and restarting computer, but neither worked. One thing that I noticed is that the installation bar won't run to 100%, despite the fact that all steps have been completed. It will freeze at 99.90%, with the "resume" button grayed out, leaving me with either "cancel" or "pause" choices. I had no choice but to click "cancel".
      Thanks for any help.