1 Reply Latest reply on Aug 7, 2008 5:58 PM by MichaelKazlow

    DRM Failure

      I'm having problems with my Acrobat 7. All my DRM'd ebooks were in v6 (and working fine) and I'm getting an error when I try to open them in v7 and activate DRM. It says contact customer support, which I can't because the Adobe site is designed so that I can't, so two hours on, I'm posting here:

      The error message I get is:

      Adobe DRM Activator XML file missing required data
      Adobe DRM Activator Error (server code 6).
      Fault location 22.
      Contact customer support.

      Can somebody please assist?