5 Replies Latest reply on Aug 19, 2008 6:15 AM by (Aandi_Inston)

    reading old PDF files

      My users came to me with an old PDF file ( dated in 2005)

      I tried opening it in Reader 8.1.2 and I got the following message....

      Adobe Updater -- Some components needed to complete this operation are missing but information about them may be available on the Adobe website. Would you like to search the Adobe website for the missing components? [OK] [QUIT]

      clicking OK takes me to the Adobe website page....
      http://www.adobe.com/special/acrobat/notadobeplugin.html
      titled "Welcome to the Adobe Acrobat Plug-in Finder."

      from here I can't get anywhere.

      I also tried to open the file with Adobe Acrobat Standard 6.0.0.5 ( as old as the PDF file)

      i get the following message....

      Missing Component Not Found -- Information about the missing component may be available on the Adobe web site. The component is Filter /FOPN_intrlnk:. Would you like to search the Adobe website for the component? [OK] [QUIT]

      Can anyone give me a hand? I have a few users who really need these documents.

      Thanks in advance!!

      Joe Ambrose
      Senior Systems Specialist
      LS Power Development, LLC
      jambrose@lspower.com
        • 1. Re: reading old PDF files
          (Aandi_Inston) Level 1
          >My users came to me with an old PDF file ( dated in 2005)
          >... The component is Filter /FOPN_intrlnk: ...

          This file is controlled by DRM. You need more than the file, you need
          the software and permission to read it. Your users need to go back to
          the original source. For instance, did it come on a CD? Look for DRM
          software on the CD.

          Aandi Inston
          • 2. Re: reading old PDF files
            Level 1
            here's a new wrinkle in the problem....

            the users are telling me that the PDF files are documents that were SCANNED in at some point.

            this means that the files are graphic images of that document. Could that documents be corrupted somehow?

            Joe Ambrose
            • 3. Re: reading old PDF files
              (Aandi_Inston) Level 1
              > Could that documents be corrupted somehow?

              Not if that message you mentioned is what appears (including The
              component is Filter /FOPN_intrlnk:). This is very clear and explicit,
              and does not indicate corruption.

              The FOPN prefix refers to the DRM products from the company FileOpen.
              If this document was certainly made in-house, then it suggests that
              someone in-house was using DRM. Google searches suggest a product
              called Intralinks is involved -
              http://techrepublic.com.com/5208-11192-0.html?forumID=52&threadID=161456&messageID=1809442

              If your company is indeed a bank, you probably need to find the
              security administrator responsible for this sort of thing.

              Aandi Inston
              • 4. Re: reading old PDF files
                Level 1
                LS Power is NOT a bank, these documents were scanned in from paper sources on a Canon scanner.

                I looked at the raw PDF file with Notepad, it has the following handful of lines...

                %PDF-1.4
                %àáâã
                1 0 obj
                <</Type /Page
                ...

                that second line is crap.... most of this file is binary because the images are graphics in nature.

                this can't possibly have DRM in it.
                • 5. Re: reading old PDF files
                  (Aandi_Inston) Level 1
                  >that second line is crap....

                  That second line is present in almost all PDF files, as recommended by
                  the PDF Reference.

                  >this can't possibly have DRM in it.

                  Why do you say that?

                  Aandi Inston