1 Reply Latest reply on Sep 3, 2008 10:21 AM by (Aandi_Inston)

    Cannot Install or Uninstall

      I sent a message to Adobe Customer Support and have received no answer.

      I attempted to install Adobe Reader 9 on my Vista machine. Cannot do it because it says that the old one is till installed and the installation cannot uninstall it because it cannot read the .msi file.

      This is because the .msi file is not there... the directory was removed. i cannot put it back, i cannot uninstall AR8 and i cannot install AR9. I cannot install an earlier vesion elsewhere because Adobe thinks AR8 is still out ther and so won't let me.

      bad way to do things.

      what can i do aside from reinstalling my OS... which i do NOT intend to do.