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For Reader users to comment, the PDF has to be enabled by you using Acrobat Pro.
To do that, open the PDF in Acrobat Pro then go to Comments>Enable for Commenting and Analysis in Adobe Reader...
Thanks for the response!
We figured out how to get it to work but the method you described wouldn't do it for us. When I opened the PDF in pro and enabled it for commenting in reader like you suggested, our tester using Acrobat Reader 9 still couldnt make comments.
The only way I could get the document to be accessible in Reader was to open the PDF in pro, choose attach for email review from the COMMENTING menu, and then on step 2 of the process (where you add your email addresses for recipients) cilck on the button to customize review options and make sure the checkbox for allow Acrobat Reader users to comment.
Not sure why it wouldnt work the way you outlined... Certainly seems logical that that your method should work also.
Yeah that's another way to do it. Not sure why the way I mentioned didn't work.
I've got the same issue with Acrobat Professional 8.1.2 and Adobe Reader 9.0 on Mac OS X 10.5.5. Even when I enable the PDF for commenting by Adobe Reader, it still does not allow me to do that in Reader, although it says commenting is enabled (even in Reader).