I have a Dell Vostro 1500 with Windows XP and I have Acrobat Reader 8 installed on it.
I have recently had a problem opening the software. When I go to the start menu and click to open it, I get a message that says: "function only works for software that is already installed."
I went to the Control Panel's Add/Remove software utility and tried to uninstall Acrobat Reader 8 so I can reinstall a newer version of the software and see if that would fix the problem. When I try to do this, I get the following error message:
- "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'AcroRead.msi" in the box below."
Similarly, when I try to go ahead and install a newer (or older) version of Acrobat without uninstalling the present version, I get another error message about the missing AcroReader.msi file. I don't know how to correct this problem and I'm not sure how it popped up, as I believe this software was working fine a few weeks ago.
In Windows Explorer, the Acrobat icon picture does not show up on PDF files, but when I click to open these files, they do open - I am just not sure that all the features of the software are working as they should. And I want to make sure the files I create and save are not corrupted so they can be viewed on other computers.
Any tips/suggestions for this frustrating matter would be appreciated. I would just like to get an updated and working copy of this freeware.
You can download the msi from the Adobe ftp site <br /><ftp://ftp.adobe.com/pub/Adobe/Reader> or you can use the Microsoft <br />Installer Cleanup tool to remove Reader from your system.<br /><br />Mike
Hi there... actually, that did fix the problem. I misunderstood at first what the Installer Clean up tool is. I went on Microsoft's Web site and downloaded it. Glad I know about that utility now, in case I ever have a similar problem again. Thanks for the responses.