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Is the disk cache location in AE preferences defined to an unavailable network drive?
Click the "Clean Media Cache" button and AE will re-conform all the clips. A note: for best performance, those cache folders should be on your local drive, not a network drive.
- Jonas Hummelstrand
Thanks for your help, I might add your website and myleniums have helped me numerous times before.
I tried that, at least I clicked a button on the same page of the preferences that says "clean database and cache" but there is no change. It goes through the cleaning process but I still have the problem. Even if i restart the program and computer.
Maybe if I collect everything again? or renamed the source footage folder and make after effects find it again?
everything else works, just no audio, which is pretty significant.
I'm on windows vista.
I recommend you check your network settings. You should create different network environments for home and office use. It seems Vista in your case is applying rules and limitations from your work to your home environment and thus UAC prevents you from doing anything. Simply disable/ delete any network connections and have Windows re-instate them. Also try to trash the AE prefs and manually delete all files in the media cache (Users/Lloyd/Documents/Adobe). naturally also check whether your user account has sufficient priviliges and permissions. Make sure to at least run as "Power User" or otherwise you may not be allowed to create new folders or initiate other system operations.
I think that is right, the machine thinks I'm still at work. I disconnected them, don't know how to get windows to reinstate them. It just says there is a network problem. I deleted everything in the ae folder in my documents. I'm pretty certain I have administrator privelegs. i can install and uninstall programs. If I can't get round it this weekend i am going to ask the IT guys at work to set me up wih a disconnected home profile of some sort so this does not happen again. I'll also follow jonas advice about the speeding up ae by using only local drive caches.
Thanks for your support.
Did you ever resolve this problem? If so, how? I'm a student trying to use AE at home and college and am having the same difficulty with audio.
Thinking about this a bit more sensibly, (!) , if anyone has the answer, in a form that I can explain to college IT support, I'd love to know!
No I didn't. I believe Myleniums answer would have worked in that case. My problem was that the network and all of that is tightly controlled by the IT people here and I wasn't going to mess with their settings and get into the poo! HA!