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Hey Clif, what operating system? In XP, you need to edit the c:\boot.ini file and add the /3Gb switch. The limit under XP is 3Gb.
Carl, Thank you very much. I am using xp sp2. Your solution worked just fine. It is too bad that Adobe can't find the time to make this info available. It makes it unnecessarily difficult for their users. All they need to do is give the correct search terms. but anyway,
What search terms did you use, Clif?
I entered "After Effects RAM" into the Adobe Community Support page and got a bunch of relevant hits, including the General Specialist one that you used.
Please state your case here under the "Give feedback" link: http://community.adobe.com/help/search.html?lbl=aftereffects_product_adobelr, stating you were unable to find the info you came looking for. It's the only way to make sure things change for the better.
I used the title of your forum post as a search query and the first search result was for the page in Help that has the information that you're looking for:
Community Help search for 'increase RAM usage'
On the "Memory usage and storage" page, there's a link to Jonas's site for instructions for Windows XP, and there's a comment from Justin Buser that contains detailed instructions for Vista.
Please tell us what terms and methods you were using in your search so that we can make this information easier to find for people who are searching in the same way that you were.
Were you using the Community Help search , as recommended in the banner at the top of this forum?
It was an E-Mail reply and should be on this thread:
Message was edited by: Andrew Yoole This post has arrived in the incorrect thread location. It has been left here for diagnostic purposes.