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You don't have to use shift, just return should work by itself (not 'enter')
I tried that and it's still not allowing me to return to the next row.
Check the Leading value in the Text Pallette. It sounds like your Leading is set too low.
Andrew that's what it was! It wasn't set on auto, but set on to low of a setting. You are the man with the plan! Thanks A lot. i can now move on.