5 Replies Latest reply on Feb 17, 2009 12:26 AM by Jonas Hummelstrand

    After Effects crash

    Level 1
      Hi,
      Every time after working with AE, saved a composition and exit the program I get following error message:

      After Effects cant´t continue: Sorry After Effects has crashed. See "http://www.adobe.com/support.........."for known issues. If you still can´t resolve.........please contact Adobe Tech Support. 0::42

      After the program has shut down I get a crash form to fill in.

      Has anybody any idea whats the reason ?

      Regards
      Thomas
        • 1. Re: After Effects crash
          Mylenium Most Valuable Participant
          What version of AE, what computer and what operating system? There is a number of occasions where you get a "crash on exit", but without even knowing the specs, any speculation is pointless.

          Mylenium
          • 2. Re: After Effects crash
            Level 1
            Here is some spec. of my computer:
            After Effects CS4, Operating system XP SP 3, Intel P4 3 GHz, 2 mb RAM, Geforce 7600 GS 512 mb
            Thomas
            • 3. Re: After Effects crash
              Mylenium Most Valuable Participant
              >Intel P4 3 GHz

              Possibly that in combination with your 2GB RAM. On some older systems, some routines will not unload fast enough, causing a lag that triggers a crash. Could of course also be something with OpenGL textures not unloading on your graphics card. Does it crash when you disable OpenGL? and is AE updated with the 9.0.1 patch? some of those crashes have been adrdessed in it...

              Mylenium
              • 4. Re: After Effects crash
                Level 1
                Thanks for your engagement. You have presumably right in OPEN GL.
                Earlier I have problem with changíng of value with an Effect (Radial Blur). When I try to change the amount with the mouse I get the message:

                After Effects error: AE_Open GL: A texture in this composition is too small to render. Switching to adaptive resolution mode (5065::0).

                After this message After Effect crash.

                When I remove the Plug-In Open GL from the system folder the problem disappear.

                My videocard supported OpenGL 2.0. I have the 9.0.1 patch.

                Regards
                Thomas
                • 5. Re: After Effects crash
                  Jonas Hummelstrand Level 2
                  Thomas,

                  Don't worry about not being able to use OpenGL in After Effects, it only helps performance in some special cases such as repositioning many 3D layers. Most pro's keep OpenGL turned off in AE and only turn it on when it will improve performance in these special cases.

                  - Jonas Hummelstrand
                  http://generalspecialist.com/