1 Reply Latest reply on May 27, 2008 3:25 AM by Mylenium

    Problems downloading Trial Version of AE

    TheOne1111
      I'm trying to download AE CS3 right from the adobe.com website, and everything runs smoothly until i actually try to run the program.

      I download everything and then I click on the AE icon, and I get a dialog box asking if I want to:
      A) Type in a serial number
      B) Run as 30-day trial

      I chose "Run as a 30-day trial" and then the box says, "A problem was encountered while trying to load the trial period for Adobe After Effects. Click Quit to see if restarting your computer or reinstalling the software fixes this problem. Otherwise, click Continue to display a screen whereyou can enter a valid serial number to begin using the product without trial."

      I click Quit, and I restart my computer, but I get the same error message. What's wrong?

      I'm using Windows Vista 32-bit, and I made sure I chose that option when I started my download.