3 Replies Latest reply on May 27, 2008 5:40 AM by (scadge_productions)

    AE CS3/Keylight crashes, sometimes seriously...

    Level 1
      HELP! I've been rendering some reasonably complex keyed footage with animated backgrounds etc from AE CS3 on Windows XP quad processor box.

      All was well until a couple of days ago when renders started crashing whilst rendering the Keylight effect. On checking The Foundry's website I could see there was an update (v1.2.8), so loaded that in. Still had crashes. Then had one severe crash where footage files got deleted. Honestly! I'd narrowed the work area slider down to the specific bit of the comp that was crashing and after the crash, footage that was in the comp, but outside the work area, got deleted. Crashes should never, ever cause footage files to be deleted - I can't even think how this would be possible. I would blame myself but the specific files in question (7 in total) are all c.1Gb each and in a folder with other footage that was untouched, so I would have to be selective and wait while they were deleted. There is nothing in the Recycle Bin.

      Some parts of comps render with Keylight quite happily.

      Between each crash I reboot and delete any partial output that has been created. Is there anything else that needs to be "cleared" to make the subsequent renders error free? Are there any "optimum" settings for memory/cache, disk space, etc that can help this along?

      Thanks,

      J