3 Replies Latest reply on Jul 9, 2008 9:29 AM by voxL

    Invisible Dialogue Boxes in AE & AI CS3

    voxL Level 1
      Some of my dialogue boxes are not showing up!
      For example, in AE, when I am editing an output module and I choose "Format Options", the dialogue box that opens is invisible. I know it is there because I can't click on anything else on the screen. Luckily it holds the focus, so I can close it with the escape key. I have a similar problem in AI.
      I'm running XP 64 w/QuadroFX 4600 video.
      Any fixes will be greatly appreciated!!!
        • 1. Re: Invisible Dialogue Boxes in AE & AI CS3
          Sounds a lot like the old HydraVision problem:
          http://kb.adobe.com/selfservice/viewContent.do?externalId=323400

          Have you tried trashing the prefs yet? Anything out-of-the-ordinary about your monitor setup?
          • 2. Re: Invisible Dialogue Boxes in AE & AI CS3
            Mylenium Most Valuable Participant
            As a start, try to reduce the resolution set in the graphics card's options. This is even more advisable for a dual screen display - you may simply be pushing one level to high. If you use asymmetrical dual screens, try to match the resolution of both monitors. Having one small screen next to a big one can have some odd side effects, especially with the accelerated drawing function of some Adobe programs. Beyond that you need to provide some more detailed info to get us started...

            Mylenium
            • 3. Re: Invisible Dialogue Boxes in AE & AI CS3
              voxL Level 1
              Thanks a lot for the quick replies.
              I don't remember which DBoxes don't show up in AI, but in AE, I restarted while pressing Cntl+Shift+Alt to trash the prefs and it fixed the problem - but I lost all my output module presets :( (yes, I know I should'be backed 'em up).
              This problem did show up after I totally uninstalled by video drivers.
              I assume the same solution will work in AI...
              Thanks again.