Tech support was not able to help, I hope you guys can.
I can open and convert previous version projects and they are fine. However whenever I add a new clip from the bin After Effects and Premier crash. This is on a new system, and all drivers are updated.
WinXP Pro SP2
Gigabyte EP35C-DS3R motherboard
Intel q6600 quadcore cpu
GeForce 8400 GS videocard
It does it on all files. I thought it may be a codec issue too (Canopus btw) but it does it on still images as well like psd and tif. As soon as I click on a clip in the bin it crashes. I didn't think the prefs could be an issue as it is a new install, but I will try thanks.
Have you re-installed the Canopus stuff? Upon install, some of the Canopus CoDecs may have unregistered and broken down. Unfortunately they scatter their stuff all over the place, so a re-install is usually required...