18 Replies Latest reply on Oct 3, 2008 9:43 AM by Jonas Hummelstrand

    Adobe After Effects CS3 Crash help on Vista

      I've installed and re installed After Effects about 5 times now and it keeps crashing when the splash screen pops up. The message "Adobe After Effects CS3 has stopped working." I found that the message comes up when its initializing Media Core. Here is the report from vista about the App Crash.

      Please help!

      ***************************

      Product
      Adobe After Effects CS3

      Problem
      Stopped working

      Date
      9/17/2008 1:39 AM

      Status
      Not Reported

      Problem signature
      Problem Event Name: APPCRASH
      Application Name: AfterFX.exe
      Application Version: 8.0.0.298
      Application Timestamp: 465d3a47
      Fault Module Name: StackHash_acaf
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 00000000
      Exception Code: c0000096
      Exception Offset: 0ff62a3b
      OS Version: 6.0.6001.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: acaf
      Additional Information 2: b76b3522689a083200114e083ecf3e98
      Additional Information 3: 0c56
      Additional Information 4: 4d8a5cc0ffe3e3a2cf058732c3c78aad

      ***************************

      Thanks!