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There is only one version of Camera Raw available for Photoshop CS that will read the DNG files. That version is ACR 2.4. If you have not downloaded and installed that version of the plug-in you will not be able to work with your DNG files.
However, you should always use the latest version of the DNG converter. It is packaged with Camera Raw normally. So you will have to download the package, extract the DNG converter, and then discard the Camera Raw plug-in.
I searched the Adobe site but cannot find the download page for the suggested ACR 2.4. All I get in my searches are Lightroom pages. I use Adobe DGN Converter version 4.2 which I believe is the latest version. I will upgrade to CS3 soon anyway but I would like to get this resolved while in CS. I would really appreciate a link to the ACR 2.4 RAW converter download upgrade site.
Make sure you follow the installation instructions precisely. Otherwise you will encounter some problems. They are not difficult instructions, but it seems that a lot of people fail to follow them.
1. Exit Photoshop CS.
2. Open My Computer.
3. Double-click Local Disk (C:).
4. Navigate to Program Files\Adobe\Photoshop CS\Plug-Ins\File Formats.
1. If you have the Adobe Creative Suite, navigate to:
Program Files\Adobe\Adobe Photoshop CS\Plug-Ins\File Formats.
5. Move the existing plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
6. Copy the Camera Raw plug-in, Camera Raw.8bi, from the download into the same folder as Step 4.
7. Launch Photoshop CS.
Thanks again Jim.
I did locate the download page for Camera RAW 4.3 for the MAC. However, it states that it is only compatible with CS3 and since I have CS I will have to wait until I upgrade to CS3. I have another machine with CS3 and the DNG files display and work fine there so I am not worried. It will work once I have upgraded. I have reached and upgrade wall on many fronts so I will take the leap soon.
Stephan, with the link Jim provided, I was able to find the correct download in a few clicks: I went to the download link on that page, selected to show products from J to Z, then selected "updates" next to photoshop CS3 (it is not very self explanatory that you can get the CS updates on that page as well, but the page Jim gave you was the same for windows...)
And I got to that page : https://www.adobe.com/support/downloads/detail.jsp?ftpID=2705.
consult the instructions on the page for where to place the plug-in
My apologies. I overlooked the fact that you are working on a Mac. I'm afraid my aging brain only thinks in terms of Windows.
Sometimes the obvious, or not so obvious, is not readily apparent. I found the Camera RAW 4.3 update and installed it. It clearly stated on the previous download page I was on that it was for CS3 only. However, it works and I can now open the recent DNG files. Canon 40D file are not supported but that no big deal. I just wanted to know that the DNG backup workflow was not a lost cause.
Your help and support is appreciated.
ACR 4.3 does NOT work with Photoshop CS. No way.
I suspect you have a 2.x version of ACR installed somewhere as well.
The last version of ACR to work with Photoshop 8 (CS) was ACR 2.4, and that is the only one you should be using.
I have been through so many download pages and different version that I listed version 4.3 in my last post = NOT. You are right, I am currently using ACR 2.4. It works with the DNG Converter 4.2 which support my Canon 40D. However, the CR2 RAW format of this camera is not supported by ACR 2.4
Which is precisely the reason you have to use the DNG converter.
Please bear with me as I try to get this straight. When you purchase the 40D Canon, to open the raw files in CS3, you need to have an adobe plug-in 4.0 or higher? (this is, of course, after you upgrade EVERYthing else to appease the photoshop gods) Thanks. Bella
>When you purchase the 40D Canon, to open the raw files in CS3, you need to have an adobe plug-in 4.0 or higher?
4.0 won't work, Isabella. You need ACR 4.3.1 hosted by Photoshop 10.0.1 (current version of Photoshop CS3) to open your 40D RAW files directly.