17 Replies Latest reply: Nov 30, 2008 7:12 AM by Soula-55 RSS

    DVD does not play

    Soula-55 Community Member
      I have an NTSC project, which I have burned on a DVD disc (4.7 GB, single layer)My transcode settings were: NTSC DV High quality 4Mb VBR 2 pass

      I had no errors after checking it, burned it and it plays fine on my computer. But, when I try it on a standalone Panasonic DVD player, it does not play, it is not recognized, I get a message : can not read disc

      What am I doing wrong? Any help will be appreciated
        • 1. Re: DVD does not play
          Ruud Blauw Community Member
          Is there more than 1GB of data on the DVD-R? If not it may be that your Panasonic player is getting lost in the empty space on the disc during a calibration routine. A workaround would be to add some "dummy data" via the DVD-ROM Content option on the Disc tab to fill the DVD to at least 1GB.
          • 2. Re: DVD does not play
            Soula-55 Community Member
            thanks for the response, I have 2.5 gig of data on it
            • 3. Re: DVD does not play
              Ruud Blauw Community Member
              Have you successfully played the same type and brand of DVD on the Panasonic player before? If so, can you think of anything that is different with this disc? (E.g. made with different authoring app, or ...)
              • 4. Re: DVD does not play
                Soula-55 Community Member
                Yes I have successfully played the same type and brand of DVD on this Panasonic player. I made a simpler DVD (no menus) which I exported directly from Premiere CS3.
                • 5. Re: DVD does not play
                  Soula-55 Community Member
                  Please, somebody....
                  What can it be? any clues??
                  • 6. Re: DVD does not play
                    Ruud Blauw Community Member
                    Was the DVD burned directly from Encore or did you use a 3rd party app to burn from a DVD Folder?
                    • 7. Re: DVD does not play
                      Soula-55 Community Member
                      Directly from Encore, and I checked for firmware updates also, just in case

                      From Encore I selected Format:Disc and Output: DVD disc, all else I left at default
                      • 8. Re: DVD does not play
                        Stan Jones CommunityMVP
                        Have you tried it on another standalone? It might help if you narrow this down to whether it is the Panasonic player or any standalone. I use four different DVD players to test disks. Not playing on any of the 4 is a different problem from playing on all but my son's portable DVD player that will reveal a problem disk quicker than the others.

                        I don't think it matters here, but "defaults" may not really mean that we know what you used or that they are guaranteed to work. For best troubleshooting, list more of the specs.

                        What transcoding settings did you use when you burned the successful disk from PPro? Were there any other differences? You might try another version from Encore transcoding at CBR 7. Or use a simpler menu from Encore.

                        Generally, I think the recommendation is to use rewritable disks for troubleshooting, and I think most of us create a DVD folder or image from Encore and then burn to a disk from outside Encore. Imgburn is popular.

                        I have no idea why you are having a problem, but I hear your pain.
                        • 9. Re: DVD does not play
                          Soula-55 Community Member
                          Thanks Stanley, I appreciate your input. Unfortunately at this time I don`t have many standalone players.... I was so sure, it never occurred to me to use rewritables..... I will try another transcoding preset though, and see what happens.

                          I just made an image and burned it with Nero 7 premium. This one is OK, it plays well. But, in all honesty, I should be able to burn DVD disks using Encore, after all it is a dedicated software....

                          Anyway, I have an NTSC project, burned on a DVD disc (4.7 GB, single layer) My transcode settings were: NTSC DV High quality 4Mb VBR 2 pass, all regions and no restrictions

                          Is there anything else that I should have done which escaped me??
                          I would like the best possible output on TV

                          I have never used Imgburn, do you think that I will have better results if I use it instead of Nero?

                          Thanks again
                          • 10. Re: DVD does not play
                            Stan Jones CommunityMVP
                            Read this thread. It gives some additional info that may help you and some of the pros and cons of imgburn vs nero. I have been very happy with imgburn since I started using it.

                            http://www.adobeforums.com/webx/.3bc68e5f/8
                            • 11. Re: DVD does not play
                              Soula-55 Community Member
                              ...reporting back....
                              ...just to keep the record straight...

                              After trying all combinations, and having burned a few DVDs, I decided to make a last effort using Encore for burning. I just could not accept the idea that I will HAVE TO use a third party software to burn a simple DVD.

                              So, I re-burned the same project keeping the same presets, exactly as before, but using a SONY re-writable disk. Well, what do you know, the miracle has happened, lo and behold, this one plays perfectly well!!!

                              Although I can`t explain it, this is one step forward....
                              • 12. Re: DVD does not play
                                Ruud Blauw Community Member
                                Can you check what the media code of the DVD that failed is? (See How to get the Media Code .)
                                • 13. Re: DVD does not play
                                  Soula-55 Community Member
                                  Here it is...............

                                  Media Information
                                  Region information N/A not a DVD-VIDEO
                                  Media code/Manufacturer ID RITEKF1
                                  Format Capacity Blank Disc
                                  Free Blocks 411107328
                                  Free Capacity 4.38GB/4.71GB
                                  Book Type DVD-R
                                  Media Type DVD-R
                                  Manufacturer Rated Speed 16.0x 22160KBps
                                  Available Write Descriptor CLV 16.0x 22161KBps
                                  Available Write Descriptor CLV 16.0x 22160KBps
                                  Available Write Descriptor CLV 8.0x 11081KBps
                                  Available Write Descriptor CLV 8.0x 11080KBps
                                  Available Write Descriptor CLV 4.0x 5540KBps
                                  Write Strategy Speed 4.0x 5540KBps
                                  2x Speed OPC beta 09
                                  2x Speed OPC power 0F
                                  2x Write Strategy field 1 15 87 88 90
                                  2x Write Strategy field 2 A8 82 00 20 00 00
                                  4x Speed OPC beta 06
                                  4x Speed OPC power 16
                                  4x Write Strategy field 1 10 14 0F 0B
                                  4x Write Strategy field 2 94 07 0D 0B
                                  4x Write Strategy field 3 80 00 00 00
                                  4x Speed OPC beta multi-pulse 09
                                  4x Speed OPC power multi-pulse 1E
                                  4x Write Strategy field 4 17 A7 89 85
                                  4x Write Strategy field 5 B7 89 02 00 20 02
                                  4x Write Strategy field 6 00 00 D0 00 00
                                  Data area starting sector 30000h
                                  Linear Density 0.267um/bit
                                  Track Density 0.74um/track
                                  Number of Layers 1

                                  Complete Media Code
                                  00000000 00 6A 00 00 01 40 C1 FD 9E D8 52 00 02 87 0D 13 .j...@....R.....
                                  00000010 87 88 90 00 03 52 49 54 45 4B 46 00 04 31 00 00 .....RITEKF..1..
                                  00000020 00 00 00 00 05 88 80 00 00 00 02 00 06 09 0F 15 ................
                                  ------------------------

                                  00 6A 00 00 01 40 C1 FD 9E D8 52 00 02 87 0D 13 .j...@....R.....
                                  87 88 90 00 03 52 49 54 45 4B 46 00 04 31 00 00 .....RITEKF..1..
                                  00 00 00 00 05 88 80 00 00 00 02 00 06 09 0F 15 ................

                                  Does this give you a clue as to what the problem might be?
                                  Please keep me posted
                                  • 14. Re: DVD does not play
                                    Bill Hunt CommunityMVP
                                    It appears that RiteK once made respected media. However, in the last several months, I've seen a lot of folk having problems with them. I've never used Ritek, so have not personal reference.

                                    For consistantly great results, it seems that Tayio Yuden and Verbatim are the top two manufacturers.

                                    I just finished off my first 1000 TY's (DVD-5) and have not had one failure, or return. I've had the same results, with far fewer samples, with Verbatim DVD-9's. So far, 100% perfect. All burned at the minimum speed on either a Plextor, or LG burner.

                                    Hunt
                                    • 15. Re: DVD does not play
                                      Soula-55 Community Member
                                      Thanks Bill, buying those DVDs was a mistake, I lost a lot of time, but I see this as an experience.... at least my burners are OK!!!!!
                                      • 16. Re: DVD does not play
                                        Ruud Blauw Community Member
                                        What Bill said. :) The user reports on VideoHelp.com for RITEKF1 are in line with his observations.
                                        • Use a maximum bit rate of no more than 7Mb/s.
                                        • Let Encore convert the audio to Dolby Digital (AC3).
                                        • Use good quality DVD-R media, e.g. Verbatim or Taiyo Yuden.
                                        • Keep your burner's firmware up-to-date.
                                        • Burn at the lowest speed your burner allows. (With modern burners that is usually 4x.)
                                        • Never ever use adhesive labels on your discs.
                                        • 17. Re: DVD does not play
                                          Soula-55 Community Member
                                          Thanks Ruud,
                                          now back to the grind-box!!!