1 Reply Latest reply on Sep 5, 2008 12:19 PM by Peter Grainge

    Not a recognized Help Project File

    synnott Level 1
      I need to address two problems which together have me 'dead in the water'.

      First, I am unable to open any RoboHelp HTML Project file. Attempting to do so produces the following message: The file "filename.xpj" is not a recognized Help Project file and cannot be opened.

      Second, every attempt to create a new Project produces the following result: An Adobe RoboHelp 7 message box opens, explains the RH7 has encountered a problem and needs to close - sorry for the inconvenience. The 'more information' link identifies utilities.dll as the module name - I tried registering the dll but it has no entry point. Anyway, clicking OK crashes RH.

      I've tried searching for the first condition but the forum's search engine is down. Any help is appreciated.