0 Replies Latest reply on Sep 8, 2008 12:23 PM by L Juneau

    WebHelp not displaying if application URL is listed as a trusted IE site

      WebHelp is linked to an application. The application has been pushed out to production. As part of the installation recommendations, users are urged to make the application URL a trusted site in IE. When they do, WebHelp no longer displays. To display Help, users have to remove the application URL as a trusted site.

      Help is called from the traditional Help button in the top right corner of the application UI. Has this happened to anyone else? If yes, can you tell me why and what I can do to fix?

      Any help you could offer would be much appreciated.

      Thanks,
      Lavonna