1 2 Previous Next 46 Replies Latest reply on Apr 9, 2009 8:10 PM by Jim_Simon

    I'm back

    Harm Millaard Level 7

      Reminds me of the song by Roger Whittaker. Anyway the forums are back online and they got rid on the login problem.

      Hope it stays like this. For the rest we'll have to see what the improvements are worth, but it looks good.

        • 1. Re: I'm back
          the_wine_snob Level 9

          Glad to see ya'. Looks like most of us survived the change over. Now, we just need to learn where things go in the Premiere fora.

           

          I also have to explore to see what settings I need to get the "red flags," or similar, when there are new posts. Just another learning curve.

           

          Hunt

          • 2. Re: I'm back
            Harm Millaard Level 7

            First things that strike me are:

             

            1. It takes quite some time for avatars to be updated.

            2. Included links in messages takes quite some time from 'Queued' to become available.

            3. I already miss the previous links to the FAQ and the WIKI, as well as my hints on 'How to post a question...'

            4. Why is PR hidden in the long list of forums and not included on the main forum page?

            5. Searching for a post in the PR CS4 forum is tedious to say the least and inaccurate, or have previous posts not yet been included?

            • 3. Re: I'm back
              Curt Wrigley Level 4

              Harm Millaard wrote:

               

              First things that strike me are:

               

              1. It takes quite some time for avatars to be updated.

              2. Included links in messages takes quite some time from 'Queued' to become available.

              3. I already miss the previous links to the FAQ and the WIKI, as well as my hints on 'How to post a question...'

              4. Why is PR hidden in the long list of forums and not included on the main forum page?

              5. Searching for a post in the PR CS4 forum is tedious to say the least and inaccurate, or have previous posts not yet been included?

              1. Custom Avatars have to be manually approved before they become available.  Of if you mean just load, hopefull caching will start to improve that.
              2. Thats true.  There is some background processig on some attachments.  But it shouldnt be more than a couple minutes
              3. I suspect once Jerry's head clears from the new paint fumes some of that stuff will return in some form or anther.  The preview last week deomonstrated the ability for sticky stuff up top.
              4. Why do you think?  Cash cows first.
              5. Im hoping the servers are still indexing and that the searching tools will imporve aqs a result.
              • 4. Re: I'm back
                Harm Millaard Level 7

                The link at the top of a discussion: > Up to Discussions...

                would be handy to have at the bottom of the page as well. It would avoid scrolling back to the top of the discussion, especially on long threads.

                • 5. Re: I'm back
                  don solomon Level 1

                  In general, improved.  I have noticed that a number of references to links in messages to posts in the previous version simply take me back to the main forum list page, not to the post and forum referred to. Any one else having that problem?

                  • 6. Re: I'm back
                    Level 1

                    I notice all my old posts lost my attached name, and now have an Internet login instead, same thing that happend last time a forum upgrade was attempted.

                     

                    Overall, this new design is a serious downgrade from what was the best looking forum on the 'Net.  Pages take longer to load, they're extremely cluttered with wholly unnecessary 'features', my Firefox built in spell checker doesn't work with this new software (meaning misspelled words no longer show up in red underline, making them very easy to correct), and now every post I ever made is missing my name.  Not to mention that my post total is now 4, instead of the correct 7,000+

                     

                    I just knew these guys would muck things up. 

                    • 7. Re: I'm back
                      Curt Wrigley Level 4

                      Its possible you have more than one Adobe ID.   For the last month or so, when you logged in to the old forums you were asked to connect your old forum name to an Adobe ID.  This was so your old posts come over under your new ID.   Since your old posts are not attached to your ID it means you are using an Adobe ID that you did not attach your old forum name to, or you never connected them.

                       

                      If you click on your Adobe ID account there is a utility to send you all Adobe IDs assocated with an email.   Thats what I did to discover I had 3 adobe IDs acumulated over the years.

                      • 8. Re: I'm back
                        Level 1

                        I have only 1 Adobe ID.  I did 'connet' the old login to that ID.

                         

                        They still mucked things up.  Same as last time.

                        • 9. Re: I'm back
                          Curt Wrigley Level 4

                          I thought i remember seeing you posting during the preview with your id intack/all you rold posts in toe.

                          • 10. Re: I'm back
                            shooternz Level 6

                            He will still be "Jim" to me.

                            • 11. Re: I'm back
                              Curt Wrigley Level 4

                              Hey Jim,

                               

                              There is a second adobe ID with a screen name of JSS1138.   It has over 7300 posts associated with it.  Isnt that you?  Or am I all confused.

                              • 12. Re: I'm back
                                Ann Bens Adobe Community Professional & MVP

                                When you click on somebody's profile there is no way back to CS4 then to click back.

                                There's no go to top button.

                                Also get rid of this give points system.

                                • 13. Re: I'm back
                                  joshtownsend Level 2

                                  Hmmmm this new forum is..............

                                  • 14. Re: I'm back
                                    Thrill Media Level 2

                                    "Hmmmm this new forum is.............."

                                     

                                    icky?

                                    • 15. Re: I'm back
                                      Harm Millaard Level 7

                                      At least it is not STICKY. You lose again the login cookie, requiring you to login again and again. Also lost is the ability to autofill your password, so we went from easy to bad to worse in a short time-span. GREAT! It looks like a lot of complaints about PR after the introduction of CS4.

                                       

                                      Navigation on the new forums has also taken a significant hit, as did the "added" features, like quoting, which does not seem to work.

                                      Avatars are now 'pending' for nearly 24 hours but do not seem to show up. Identities and number of posts seem to be messed up as well. It certainly looks like the 'improvements' we were all waiting for have finally paid off...

                                      • 16. Re: I'm back
                                        Colin Brougham Level 6

                                        What's funny is that, for me at least, with the previous incarnation of the forums, my user name and password would NEVER stick. Now, it does--so score one for the new "attempt" at a forum.

                                         

                                        I think I'm in the minority in these forums in that I hated the last version. They were pretty "ol' skool"--but they worked, by and large. These new forums are far worse, and are definitely a case of form-over-function. Usability has taken a huge hit in the name of "pretty". Get rid of all this crap like avatars and scoring/points systems...

                                         

                                        Bad form, Adobe... bad form.

                                        • 17. Re: I'm back
                                          Phil Griffith Level 2

                                          But I think, like cs4, that for better or worse,we're stuck with this new and improved forum.

                                          Phil Griffith

                                          ps where can i cash in my points?

                                          • 18. Re: I'm back
                                            tclark513 Level 3

                                            Is there a way to change the column widths on this forum?  Why waste so much space on the person writing the information?

                                            I rather have a wide culumn for the subject.

                                            • 19. Re: I'm back
                                              Bill Gehrke Most Valuable Participant

                                              Harm, I just went back to your post to me on PPBM.  Am I crazy, or did I not post a reply to you on the status of the progress on the new benchmark?  I know I wrote one but it does not show up in the new forum.

                                               

                                              I just did a search and this new search is very dumb.  I search for "Bill Gehrke" and it found 364 occurances of "Bill"

                                              • 20. Re: I'm back
                                                Harm Millaard Level 7

                                                Bill,

                                                 

                                                Maybe you have a better chance of finding it under "Your Stuff". Searching in the new forum is severely hampered IMO.

                                                Anyway I haven't seen your response on the PPBM+ for CS4.

                                                • 21. Re: I'm back
                                                  Bill Gehrke Most Valuable Participant

                                                  Harm, I apologize but I remember typing out an answer but maybe it never did get posted because possibly I was not logged in.  Rather than do it here I will do it on your original message

                                                  • 22. Re: I'm back
                                                    adam gold Level 1

                                                    I don't normally like to complain about new software the second it's released, but I'm stumped and I must be missing something with these new forums.  How the heck do you log in with your old screen name?  When I log in it wants my Adobe ID, but then tells me to create a screen name.  I don't need to create one.  I have one.  It's my name.  So when I enter it, it tells me I can't have that one because it's in use.  I know it's in use.  By me.  It's mine.

                                                     

                                                    So all I could do was create a new one, which makes it look like I joined the forum today instead of two years ago.

                                                     

                                                    How can I link my real screen name with my adobe ID?  Any ideas?

                                                     

                                                    (AND the spell check is horribly slow... AND it misses about half the words... AND it won't let you manually edit one if it can't come up with a suggestion....AND it won't let you use the one built into your Google toolbar....)

                                                     

                                                    Shouldn't there be a sticky at the top of the forum for people to report issues?

                                                     

                                                    Adam Gold (old screen name)

                                                    acgold7 (new, silly, forced screen name)

                                                     

                                                    (Not really in response to Harm's post but more of a general jumping on to the other complaints here... but no way to change that either...<sigh>...)

                                                    • 23. Re: I'm back
                                                      the_wine_snob Level 9

                                                      Actually, it WAS on my main page for a moment. The icons swapped to show Encore, Premiere and still Photoshop, plus some more. I thought, "hey, this is one smart site. It knows what I visited, and updated the main page." Well, back to the "other" programs' icons now. My bookmark took me to the Premiere mini-page, on about three sessions today. "OK, I thought, at least this works." This session only took me to that main forum page, and the icons were back to what I had seen many times, early on.

                                                       

                                                      Avatars take nearly 12 hours. I guess that Adobe does not want a pornograhic avatar up there.

                                                       

                                                      Have not observed the Links issue - yet.

                                                       

                                                      I see that you're using that picture of your handsome son and trying to pass it off as you - yet again!

                                                       

                                                      Hunt

                                                      • 24. Re: I'm back
                                                        Level 1

                                                        Curt Wrigley wrote:

                                                         

                                                        Hey Jim,

                                                         

                                                        There is a second adobe ID with a screen name of JSS1138.   It has over 7300 posts associated with it.  Isnt that you?  Or am I all confused.

                                                        That's the only one I'm aware of.

                                                         

                                                        That's the one I linked my old Form ID to.

                                                         

                                                        That's the one I'm using to post this.

                                                         

                                                        That's the one that shows only a few posts as my history.

                                                         

                                                        That's the one that Adobe mucked up during the transition. 

                                                        • 25. Re: I'm back
                                                          Curt Wrigley Level 4

                                                          J Simon wrote:

                                                           

                                                          Curt Wrigley wrote:

                                                           

                                                          Hey Jim,

                                                           

                                                          There is a second adobe ID with a screen name of JSS1138.   It has over 7300 posts associated with it.  Isnt that you?  Or am I all confused.

                                                          That's the only one I'm aware of.

                                                           

                                                          That's the one I linked my old Form ID to.

                                                           

                                                          That's the one I'm using to post this.

                                                           

                                                          That's the one that shows only a few posts as my history.

                                                           

                                                          That's the one that Adobe mucked up during the transition. 

                                                          Its confusing.  But the JSS1138 Sreenname is not how you login.   Its a field in your ID.  You need to know the login name for the Adobe ID that has a screen name of JSS1138.  Once you login as that, you can change the screen name to whatever you want (as long assomeone doesnt alreadyhave it)

                                                           

                                                          You clearly have two Adobe IDs

                                                          • 26. Re: I'm back
                                                            tclark513 Level 3

                                                            The link at the top of a discussion: > Up to Discussions...

                                                            would be handy to have at the bottom of the page as well. It would avoid scrolling back to the top of the discussion, especially on long threads.

                                                             

                                                            Absolutely.  I don't know why the hell they wont do that?  What is the point to have at the top?  It's right next to the other one!!

                                                            • 27. Re: I'm back
                                                              Jim_Simon Level 8

                                                              JSS1138 Sreenname is not how you login.   Its a field in your ID.  Once you login as that, you can change the screen name

                                                               

                                                              Thanks for the tip, Curt.  Got it figured out - sort of.  I see no way to change the screen name.

                                                              • 28. Re: I'm back
                                                                Curt Wrigley Level 4

                                                                JSS1138 wrote:

                                                                 

                                                                JSS1138 Sreenname is not how you login.   Its a field in your ID.  Once you login as that, you can change the screen name

                                                                 

                                                                Thanks for the tip, Curt.  Got it figured out - sort of.  I see no way to change the screen name.

                                                                Great!  Screen name should be the easy part.   Click on "Your Accont" at the very top of the page to enter your Adobe ID account.  Edit it.  Locate the Sreen Name Field and change it.   It will take up to 10 minutes for the change to take effect in the forum.   The forum uses the adobe ID DB as a source for authentication.

                                                                 

                                                                The Screen Name field is what is dispalyed in these Fora as your name.   One exception:  In your forum profile; if you check the buttons to SHOW your first and last name; they override the screen name.

                                                                • 29. Re: I'm back
                                                                  adam gold Level 1

                                                                  I'm still confused.  I don't see the buttons you refer to.  And when I put my old screen name into the screen name box, it just tells me I can't use that name because it's in use.  Of course it is, by me.

                                                                   

                                                                  Am I looking in the wrong place?

                                                                   

                                                                  Edit:  Found that part but still obviously it hasn't associated me with my prior posts and history.

                                                                  • 30. Re: I'm back
                                                                    Jim_Simon Level 8

                                                                    Locate the Sreen Name Field and change it.

                                                                     

                                                                    That is not possible with the view I am presented.  It's just not an option available to me.

                                                                     

                                                                    In your forum profile; if you check the buttons to SHOW your first and last name; they override the screen name.

                                                                     

                                                                    That is how I am forced to do it.

                                                                    • 31. Re: I'm back
                                                                      Curt Wrigley Level 4

                                                                      JSS1138 wrote:

                                                                       

                                                                      Locate the Sreen Name Field and change it.

                                                                       

                                                                      That is not possible with the view I am presented.  It's just not an option available to me.

                                                                       

                                                                      hmm;  Its usually an editable field in the adobe profile.  Perhaps ring CS and ask them to help you change it.  Maybe something is smurfed. Its good to have you "mostly back".

                                                                      • 32. Re: I'm back
                                                                        Jim_Simon Level 8

                                                                        OK, I'm catching up now.

                                                                         

                                                                        Apparently, there are two places to change settings, one under Your Stuff at the top of the forums, and one under Your Account at the top of the web page.  (Way to confuse the issue, Adobe.)

                                                                         

                                                                        Unfortunately, neither offers the solution.  Your Stuff won't allow me to change the screen name, and Your Account says my name is already in use (which of course it was - BY ME!)

                                                                         

                                                                        Man, I just wish Adobe would stop "fixing" things that ain't broke.

                                                                        • 33. Re: I'm back
                                                                          adam gold Level 1

                                                                          Well, I guess the good news here is that for the first time ever, Jim and I are on the same page and having the exact same problem.  I'm in good company!

                                                                          • 34. Re: I'm back
                                                                            Curt Wrigley Level 4

                                                                            JSS1138 wrote:

                                                                             

                                                                            OK, I'm catching up now.

                                                                             

                                                                            Apparently, there are two places to change settings, one under Your Stuff at the top of the forums, and one under Your Account at the top of the web page.  (Way to confuse the issue, Adobe.)

                                                                             

                                                                            Unfortunately, neither offers the solution.  Your Stuff won't allow me to change the screen name, and Your Account says my name is already in use (which of course it was - BY ME!)

                                                                             

                                                                            Man, I just wish Adobe would stop "fixing" things that ain't broke.

                                                                            So; go into the adobe ID with the screen name you want, and change it to something else.  Wait a few minutes...

                                                                            Then go into the adobe ID you are using now and change the screen name to what you want.

                                                                            • 35. Re: I'm back
                                                                              adam gold Level 1

                                                                              I can't speak for Jim, but for me, there isn't an Adobe ID with the screen name I've been using.  That's the problem.  It seemed to exist on the forums only and does not appear to be associated with my Adobe ID at all.  I can't choose that screen name, even though it's mine, because the system says it is in use.

                                                                               

                                                                              So I guess the question is:  How can we link our old screen name with our Adobe ID, both of which seem to exist independent of one another?

                                                                              • 36. Re: I'm back
                                                                                Curt Wrigley Level 4

                                                                                It is rather confusing.  Let me try to unravel it...

                                                                                 

                                                                                The old Webx forums had an independant database for authentication.  It was not connected in any way to Adobe IDs  (Adobe IDs are the main adobe acounts)  So, your old webx forum IDs no longer exist.  Anywhere.  Completly gone.

                                                                                 

                                                                                Now; Most users ALso had an Adobe ID for purposes of ordering SW or registering SW.   So, a month or so ago when you logged in to WebX forums, an app asked you to connect your forum account to an Adobe ID.  Once you did this, it stopped asking.   This Did NOT transfer you webx forum id to an adobe ID.   All that connection did was Identify the posts you made in the old webx forum and associate your Old Posts with an Adobe ID.   NO transfer of screen name, login id, email; none of that.   Just association of your old posts to an existing adobe id.

                                                                                 

                                                                                Now; This new forum uses the Adobe ID to athenticate (log you in).   Your adobe ID consists of a few fields; 3 are important:

                                                                                 

                                                                                • The Adobe ID: This is what you login with.  Typically it is an email address, but doesnt have to be  This login is not what this forum displays.
                                                                                • First Name and Last Name: Self explanitory
                                                                                • Screen Name:  This field in your Adobe ID is what is displayed as your "identity" in these forums
                                                                                  • One exception to this:  In your forum profile, if you set "SHOW First/Last Names" to ON, the forum uses them instead of the screen name field

                                                                                 

                                                                                So;if you wan to change how your name is displayed here, just edit the screen name field in your adobe ID. If you try to change your screen name in your Adobe ID and it says its already taken; its likely you have a 2nd or 3rd Adobe ID that is holding it. (or someone else perhaps has your same name)

                                                                                 

                                                                                If you log completly out of the system, you can have the system send you all your adobe IDs by entering your emails after clicking "cant remember my adobe id"

                                                                                 

                                                                                One last tip:  If you modify your screen name in your adobe ID, it takes a few minutes for the change to showup in the fora.

                                                                                 

                                                                                I hope this helps somebody.

                                                                                • 37. Re: I'm back
                                                                                  adam gold Level 1

                                                                                  I'm beginning to understand a little better.  I was never asked to connect anything as I never logged in or out to these forums; I was always logged in.  So the system never asked me about that at all and thus no association to prior posts was ever made.  I never set a screen name, ever, for my Adobe ID until this week, which I guess is why it shows me as a new member.  Not really that big a deal, I guess.

                                                                                  • 38. Re: I'm back
                                                                                    Curt Wrigley Level 4

                                                                                    I will ask if there is a way to associate an ID now (after the fact).  But Im not hopeful.

                                                                                    • 39. Re: I'm back
                                                                                      Jim_Simon Level 8

                                                                                      I'm in the same boat as Adam.  My Adobe IDs do not have the "Jim Simon" screen name.  Only my old Forum ID had that.

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