39 Replies Latest reply: Apr 8, 2009 6:21 PM by dave milbut RSS

    Number of postings could be wrong

    BKBK Community Member

      I think the new forum web site is showing a wrong value for the user's total number of postings.

        • 1. Re: Number of postings could be wrong
          MichaelKazlow CommunityMVP

          This is a known issue

          • 2. Re: Number of postings could be wrong
            john cornicello (retired) Adobe Employee

            It should be showing the number of messages on this system after the export/import. That number can be different from your old count in the Macromedia Forums, which had its own count that included older/archived messages that are no longer available. The number now shows how many messages you have that are available in the new system.

            • 3. Re: Number of postings could be wrong
              Ramón G Castañeda Community Member

              The post count is nonsense.  It shouldn't even be there.

               

              I've succesfully obliterated it in Firefox, along with other junk.  See my post with screen shots: here:

               

              http://forums.adobe.com/thread/414484?tstart=0

               

              Hallelujah!  I've finished cleaning the new forum view to where I can live with it:

               

              No more avatars, no more "Popular Discussions" box, no more "Top Participants", no more "More Like This" nonsense, no more "Answer Bar", no more black footer at the end of every fluffykittening page, no more ridiculous LED meter bars suggesting Levels of participation, no more number of posts, no more "Date since…", no labels, no Community Expert badges.

              • 4. Re: Number of postings could be wrong
                JayS In CT Community Member

                >Re: Number of postings could be wrong

                It should be showing the number of messages on this system after the export/import. That number can be different from your old count in the Macromedia Forums, which had its own count that included older/archived messages that are no longer available. The number now shows how many messages you have that are available in the new system.

                 

                 

                John,

                 

                My count is totally off.  In the Lightroom forum it is showing an entry of 1 message..  There were hundreds I had posted there under the old system.

                 

                 

                Jay S.

                • 5. Re: Number of postings could be wrong
                  JayS In CT Community Member

                  I've also noticed that for some reason, wierd characters are showing up in my ID when I making some posts.  Can't explain that one????

                   

                  Jay S.

                  • 6. Re: Number of postings could be wrong
                    john cornicello (retired) Adobe Employee

                    Jay, are you logging in with two different Adobe IDs that have similar screen names?

                    • 7. Re: Number of postings could be wrong
                      JayS In CT Community Member

                      John,

                       

                      No..  I am logging in with the email ID associated with my Adobe account.  I made that transition very early when Adobe requested it.  I am getting multiple different variations of my JayS-CT name showing up, despite logging in with the same email address each time.  I'm pretty much at a loss.  Is the "-" in the middle causing grief?  I'm also getting counts as though it is a brand new ID on the system, and all the counts I had from my previous posts all seem to be gone.

                       

                      Jay S.

                      • 8. Re: Number of postings could be wrong
                        JayS In CT Community Member

                        John,

                         

                        I just logged off and back in again...  The post I just made before this originally said JayS-CT.  NOW it is showing another crazy variant... Also, my profile seems to be indicating that I just joined...

                         

                        HELP!!!!

                         

                        Jay S.

                        • 9. Re: Number of postings could be wrong
                          john cornicello (retired) Adobe Employee

                          I've sent it off to the Support folks.

                           

                          John

                          • 10. Re: Number of postings could be wrong
                            JayS In CT Community Member

                            John,

                             

                            Thanks...  As you can see in this thread alone I've had like 5 different variants.  By the way, is there anyway to easily do a "quote" of a previous post when you want to respond to someone directly (other than cut/paste)?  I don't see that option any longer.

                             

                            Jay S.

                            • 11. Re: Number of postings could be wrong
                              Curt Wrigley Community Member

                              If you log out of your adobe acount completly, then click on the accoutn link; there is an option to send your adobe ID name associated with your email address.  So if you put in your email address(s) you may discover you have multiple adobe IDs (I did).  Login with each one and see if your posts are connected to a different ID.

                              • 12. Re: Number of postings could be wrong
                                john cornicello (retired) Adobe Employee

                                JayS-CT wrote:

                                 

                                John,

                                 

                                Thanks...  As you can see in this thread alone I've had like 5 different variants.  By the way, is there anyway to easily do a "quote" of a previous post when you want to respond to someone directly (other than cut/paste)?  I don't see that option any longer.

                                 

                                Jay S.

                                Are you not seeing the option (the text bubble with a quotation mark)? Or is the option not working for you (click on it and nothing happens)?

                                 

                                What browser are you using? I have noticed that in IE6 you have to type something in the reply box before the Quote option works. In FireFox you can start out by clicking the Quote button.

                                 

                                John

                                • 13. Re: Number of postings could be wrong
                                  Kath-H Community Member

                                  the text bubble with a quotation mark

                                  That quotes the whole post. Thanks to whoever pointed out, you can copy a chunk of text, go to Reply, click the two greater than symbols, choose Quote, and paste.

                                  • 14. Re: Number of postings could be wrong
                                    JayS In CT Community Member

                                    Curt Wrigley wrote:

                                     

                                    If you log out of your adobe acount completly, then click on the accoutn link; there is an option to send your adobe ID name associated with your email address.  So if you put in your email address(s) you may discover you have multiple adobe IDs (I did).  Login with each one and see if your posts are connected to a different ID.

                                    Curt,

                                     

                                    When I logged out and then went to the account link, I asked for Adobe to send me my Userid.  What came back was just my Email address, no "short name".  I went through the association process back a while ago of associating the short name to the email address.  My "real" short name appears on the top of the pages, and when I click to go and look or edit the profile, that short name JayS-CT is there (although the joined date keeps changing to the current date)..

                                     

                                    Jay S.

                                    • 15. Re: Number of postings could be wrong
                                      JayS In CT Community Member

                                      John Cornicello wrote:

                                       

                                      JayS-CT wrote:

                                       

                                      John,

                                       

                                      Thanks...  As you can see in this thread alone I've had like 5 different variants.  By the way, is there anyway to easily do a "quote" of a previous post when you want to respond to someone directly (other than cut/paste)?  I don't see that option any longer.

                                       

                                      Jay S.

                                      Are you not seeing the option (the text bubble with a quotation mark)? Or is the option not working for you (click on it and nothing happens)?

                                       

                                      What browser are you using? I have noticed that in IE6 you have to type something in the reply box before the Quote option works. In FireFox you can start out by clicking the Quote button.

                                       

                                      John

                                      John,

                                       

                                      I didn't before, but do now.  I was looking for it on the main page, not in the sub menu.

                                       

                                      Jay

                                      • 16. Re: Number of postings could be wrong
                                        Jay Chevako Community Member

                                        Testing for multuple logins

                                        {edit ooohh I gained 1600 posts and lost the underscore

                                        Jay

                                         

                                        (not to be confused with Jay S.-CT########)

                                        • 17. Re: Number of postings could be wrong
                                          john cornicello (retired) Adobe Employee

                                          Jay, some questions from the support folks:

                                           

                                          The very first time you logged in to the new forums - were you able to login without any modifications to your Adobe ID?  Or were you alerted that the screen name or e-mail address was already in use?

                                           

                                          and, do you have multiple Adobe IDs?

                                           

                                          Thanks!

                                          • 18. Re: Number of postings could be wrong
                                            john cornicello (retired) Adobe Employee

                                            Jay Chevako wrote:

                                             

                                            (not to be confused with Jay S.-CT########)

                                            Thanks for adding that! The support folks just asked me if you and JayS were the same person.

                                            • 19. Re: Number of postings could be wrong
                                              Jay Chevako Community Member

                                              John Cornicello wrote:


                                              Thanks for adding that! The support folks just asked me if you and JayS were the same person.

                                               

                                               

                                              I did it more for the humor factor, I couldn't believe there were two people named Jay that signed their names to their posts.

                                              The other altenative is to sign my posts JC, but here are some obvious conflicts with that.

                                              Jay

                                              • 20. Re: Number of postings could be wrong
                                                JayS In CT Community Member

                                                John Cornicello wrote:

                                                 

                                                Jay, some questions from the support folks:

                                                 

                                                The very first time you logged in to the new forums - were you able to login without any modifications to your Adobe ID?  Or were you alerted that the screen name or e-mail address was already in use?

                                                 

                                                and, do you have multiple Adobe IDs?

                                                 

                                                Thanks!

                                                 

                                                John,

                                                 

                                                I assume you meant this for me JayS-CT?  When I first tried to establish a screen name a long time ago, I tried JayS and wasn't able to use that, so I added the "-CT" which is CT=Connecticut (I needed some additional qualifier) :-) ....  When I logged in and ask for Adobe to send me my Userid associated with my email address, it came back with my email address only.  When I am logged on and look in my profile, I correctly see the JayS-CT association, which I did at the time Adobe asked us all.

                                                 

                                                I'm a bit confused with the other notes from the other "Jay" coming in..  Is there some confusion between his ID and mine?

                                                 

                                                Jay S.  (in Connecticut).

                                                 

                                                Message was edited by: JayS-CT     I just noticed that the earlier posts which had JayS-CT now have the added text, and this most recent post says I've only got one post to my name....

                                                • 21. Re: Number of postings could be wrong
                                                  JayS In CT Community Member

                                                  Jay Chevako wrote:

                                                   

                                                  Testing for multuple logins

                                                  {edit ooohh I gained 1600 posts and lost the underscore

                                                  Jay

                                                   

                                                  (not to be confused with Jay S.-CT########)

                                                   

                                                  Jay,

                                                   

                                                  When you say "testing for multiple logins"  what are you doing and how did you get your post numbers to climb?

                                                   

                                                   

                                                  Jay S..    (not to be confused with Jay who may sign his name as JC in the future)  :-)

                                                  • 22. Re: Number of postings could be wrong
                                                    Jay Chevako Community Member

                                                     

                                                    Jay,

                                                     

                                                    When you say "testing for multiple logins"  what are you doing and how did you get your post numbers to climb?

                                                     

                                                     

                                                    Jay S..    (not to be confused with Jay who may sign his name as JC in the future)  :-)

                                                     

                                                     

                                                     

                                                    I was loging in with the user name I used on the webx forums, instead of the email I had used on the adobestore.  The number of posts will never be right, I have been posting here for years, 1600 might be what I post in a year.

                                                     

                                                    I did live in Weston Conneticut back in the seventies.

                                                    Jay

                                                    • 23. Re: Number of postings could be wrong
                                                      JayS In CT Community Member

                                                      John Cornicello wrote:

                                                       

                                                      Jay, some questions from the support folks:

                                                       

                                                      The very first time you logged in to the new forums - were you able to login without any modifications to your Adobe ID?  Or were you alerted that the screen name or e-mail address was already in use?

                                                       

                                                      and, do you have multiple Adobe IDs?

                                                       

                                                      Thanks!

                                                       

                                                      John,

                                                       

                                                      Just confirmed my theory... These wierd variations occur after I have exited and come back in.  It isn't even a case of being logged out.  I close my Adobe Window in Firefox, then came back.  When I did, the eariler posts that we labled as JayS-CT now show the added text.

                                                       

                                                      Is there something I should do with the JayS-CT id as far as changing it?  If so, how, and can I ever get my original count back?

                                                       

                                                      Jay S (in CT)   :-)

                                                      • 24. Re: Number of postings could be wrong
                                                        JayS In CT Community Member

                                                        Jay Chevako wrote:

                                                         


                                                         

                                                        Jay,

                                                         

                                                        When you say "testing for multiple logins"  what are you doing and how did you get your post numbers to climb?

                                                         

                                                         

                                                        Jay S..    (not to be confused with Jay who may sign his name as JC in the future)  :-)

                                                         

                                                         

                                                         

                                                        I was loging in with the user name I used on the webx forums, instead of the email I had used on the adobestore.  The number of posts will never be right, I have been posting here for years, 1600 might be what I post in a year.

                                                         

                                                        I did live in Weston Conneticut back in the seventies.

                                                        Jay

                                                         

                                                        Jay

                                                         

                                                        I've tried logging in with the "JayS-CT" and it won't allow me to do that...  I can only log in with my email address which is what I think they were aiming for with the "association of Screen Name and Email Address"...

                                                         

                                                        Jay S. (in CT)

                                                        • 25. Re: Number of postings could be wrong
                                                          Curt Wrigley Community Member

                                                           

                                                          I've tried logging in with the "JayS-CT" and it won't allow me to do that...  I can only log in with my email address which is what I think they were aiming for with the "association of Screen Name and Email Address"...

                                                           

                                                          Jay S. (in CT)

                                                          No.  As John explained; the association was just to link the messages from your old webx account to the adobe ID of your choice.

                                                           

                                                          Dont confuse your Adobe ID and Screen name.   They may not be and are likely not the same.   You log in with the adobe ID, your screen name is what is displayed in the forum.   The screen name is an editable field in your adobe id.

                                                          • 26. Re: Number of postings could be wrong
                                                            Jay Chevako Community Member

                                                            I've been logging in on the adobe side through NNTP for years using a particular user name. My account through the Adobe store came a few years later (when they decide Puerto Rico was actually part of the United States) and that required an email address. I did the "switchover" but kept my NNTP login out of habit. During the trial I didn't think much of the post count, because of the problems with it during the last attempted switch of the forums. Your's and JC's (John Cornicello's) got me thinking and I tried my adobe store login.

                                                             

                                                            I have no idea as to why my "old" login still "worked"

                                                            Jay

                                                            • 27. Re: Number of postings could be wrong
                                                              JayS In CT Community Member

                                                              Curt Wrigley wrote:

                                                               


                                                               

                                                              I've tried logging in with the "JayS-CT" and it won't allow me to do that...  I can only log in with my email address which is what I think they were aiming for with the "association of Screen Name and Email Address"...

                                                               

                                                              Jay S. (in CT)

                                                              No.  As John explained; the association was just to link the messages from your old webx account to the adobe ID of your choice.

                                                               

                                                              Dont confuse your Adobe ID and Screen name.   They may not be and are likely not the same.   You log in with the adobe ID, your screen name is what is displayed in the forum.   The screen name is an editable field in your adobe id.

                                                               

                                                              Curt,

                                                               

                                                              I just changed my screen name to JayS_In_CT, which should be what shows up with this message.  I have no clue as to why the added text is appearing after the screen name, but it is wierd and would prefer it didn't happen..  :-)

                                                               

                                                              Jay S.

                                                              • 28. Re: Number of postings could be wrong
                                                                JayS In CT Community Member

                                                                John Cornicello wrote:

                                                                 

                                                                Jay, some questions from the support folks:

                                                                 

                                                                The very first time you logged in to the new forums - were you able to login without any modifications to your Adobe ID?  Or were you alerted that the screen name or e-mail address was already in use?

                                                                 

                                                                and, do you have multiple Adobe IDs?

                                                                 

                                                                Thanks!

                                                                 

                                                                John,

                                                                 

                                                                I changed my screen name to JayS_In_CT, and now it is doing the same thing.  When I sign off and back on, the old entry takes on the additional characters.

                                                                 

                                                                Jay S.

                                                                • 29. Re: Number of postings could be wrong
                                                                  john cornicello (retired) Adobe Employee

                                                                  What happened the very first time you logged into the forums on Sunday or Monday? Did you yet an error message asking you to add a screen name, or anything like that? Just asking about your very first login here.

                                                                   

                                                                  Thanks!

                                                                   

                                                                  John

                                                                  • 30. Re: Number of postings could be wrong
                                                                    JayS In CT Community Member

                                                                    John Cornicello wrote:

                                                                     

                                                                    What happened the very first time you logged into the forums on Sunday or Monday? Did you yet an error message asking you to add a screen name, or anything like that? Just asking about your very first login here.

                                                                     

                                                                    Thanks!

                                                                     

                                                                    John

                                                                     

                                                                    John,

                                                                     

                                                                    Nothing..  I just logged in with my email address and password and all this started.  You can see some of the same thing on the Lightroom Forum.  I can try to create another ID with a different email address, but even if that worked, I'd prefer to use this email address and try to understand why all the extra characters are coming in..

                                                                     

                                                                    Jay S.

                                                                    • 31. Re: Number of postings could be wrong
                                                                      Community Member

                                                                      JayS_in_CT wrote:

                                                                       

                                                                      John Cornicello wrote:

                                                                       

                                                                      What happened the very first time you logged into the forums on Sunday or Monday? Did you yet an error message asking you to add a screen name, or anything like that? Just asking about your very first login here.

                                                                       

                                                                      Thanks!

                                                                       

                                                                      John

                                                                       

                                                                      John,

                                                                       

                                                                      Nothing..  I just logged in with my email address and password and all this started.  You can see some of the same thing on the Lightroom Forum.  I can try to create another ID with a different email address, but even if that worked, I'd prefer to use this email address and try to understand why all the extra characters are coming in..

                                                                       

                                                                      Jay S.

                                                                       

                                                                      John,

                                                                       

                                                                      Testing with another ID and Screen Name to see if when I log back on the characters are added.

                                                                       

                                                                      Jay S.

                                                                      • 32. Re: Number of postings could be wrong
                                                                        JayS In CT Community Member

                                                                        John,

                                                                         

                                                                        Test 2.  As soon as I logged back in with the old ID, the last JayS_In_CT changed.  I didn't even have to post a message.

                                                                         

                                                                        Jay S.

                                                                        • 33. Re: Number of postings could be wrong
                                                                          Community Member

                                                                          JayS_in_CT wrote:

                                                                           

                                                                          John,

                                                                           

                                                                          Test 2.  As soon as I logged back in with the old ID, the last JayS_In_CT changed.  I didn't even have to post a message.

                                                                           

                                                                          Jay S.

                                                                          John,

                                                                           

                                                                          Posting with the alternate Screen Name (JaySott) and Adobe ID.  There is no change to the earlier JaySott post.  It has something to do with the other ID.  I wonder if it is the "special characters".  I will try two more posts after I change the JayS_In_CT ID.

                                                                           

                                                                          Jay S.

                                                                          • 34. Re: Number of postings could be wrong
                                                                            JayS In CT Community Member

                                                                            JayS_in_CT wrote:

                                                                             

                                                                            John,

                                                                             

                                                                            Test 2.  As soon as I logged back in with the old ID, the last JayS_In_CT changed.  I didn't even have to post a message.

                                                                             

                                                                            Jay S.

                                                                            John,

                                                                             

                                                                            I altered the above Screen Name to eliminate the "_"s and made them blanks.  When I log off and log back on we'll see if this Screen ID changes.

                                                                             

                                                                            Jay S.

                                                                            • 35. Re: Number of postings could be wrong
                                                                              JayS In CT Community Member

                                                                              JayS In CT-BZA1Xo wrote:

                                                                               

                                                                              JayS_in_CT wrote:

                                                                               

                                                                              John,

                                                                               

                                                                              Test 2.  As soon as I logged back in with the old ID, the last JayS_In_CT changed.  I didn't even have to post a message.

                                                                               

                                                                              Jay S.

                                                                              John,

                                                                               

                                                                              I altered the above Screen Name to eliminate the "_"s and made them blanks.  When I log off and log back on we'll see if this Screen ID changes.

                                                                               

                                                                              Jay S.

                                                                              John,

                                                                               

                                                                              So, it has something to do specific to this ID.  Even with the blanks, the additional characters show up.

                                                                               

                                                                              Jay S.

                                                                              • 36. Re: Number of postings could be wrong
                                                                                Phillip Jones Community Member

                                                                                for curosity sake Log and then use your Adobe.com email address to login

                                                                                 

                                                                                If I log in using my id PjonesCET I am logged in as PJones, CET. Which as ID used when I used to frequent the DreamWeaver Forum years ago on Macromedia.

                                                                                 

                                                                                IF However; I sign in using my email address instead I get the Proper ID PjonesCET and uses my Name as I typed it at Adobe.com

                                                                                • 37. Re: Number of postings could be wrong
                                                                                  Community Member

                                                                                  PjonesCET wrote:

                                                                                   

                                                                                  for curosity sake Log and then use your Adobe.com email address to login

                                                                                   

                                                                                  If I log in using my id PjonesCET I am logged in as PJones, CET. Which as ID used when I used to frequent the DreamWeaver Forum years ago on Macromedia.

                                                                                   

                                                                                  IF However; I sign in using my email address instead I get the Proper ID PjonesCET and uses my Name as I typed it at Adobe.com

                                                                                  Philip,

                                                                                   

                                                                                  Not sure I'm following.  The only thing I can use to log in is my registered Adobe.com email address??  With one of those, the associated Screen ID works fine, with the other, I'm getting the extra characters added with each new logon.

                                                                                   

                                                                                  Jay S.

                                                                                   

                                                                                  I should add, the ID that is causing so much trouble, is the one I "migrated" when Adobe asked us to in the email..

                                                                                  • 38. Re: Number of postings could be wrong
                                                                                    Phillip Jones Community Member

                                                                                    Years ago when I was signed up to the Macromedia DreamWeaver Group before the "takeover". I used a USER ID of PJones, CET with my real name as given as PHILLIP JONES.

                                                                                     

                                                                                    When I started having to create an Account with Adobe to buy Products I used PjonesCET with Name as Phillip Jones.


                                                                                    Before the old webX system went  to the software heaven in the sky I changed my sign ID from pjonesCET to conform to the same Name as my adobe.com Products account sign in.

                                                                                     

                                                                                    Now if I sign in to these new forums  with my email adress which is common to the Macromedia system and adobe sytem and did my webx Forum account.  I get signed in as PjonesCET which is Correct.

                                                                                     

                                                                                    However; If I sign in using, my user ID PjonesCET. It comes out as  welcome PJones, CET and my name uses PHILLIP Jones which is the old Macromedia ID and I haven't used it in years.

                                                                                     

                                                                                    Ther ought to be a way a Kill an old Account  (make it impossible to re use by anyone). But evidently this system was set up to prevent someone creating an account causing Trouble Then abandoning the account and creating another to cause trouble. Its not Logical, But that's their system.

                                                                                    • 39. Re: Number of postings could be wrong
                                                                                      dave milbut Community Member
                                                                                      Thanks to whoever pointed out, you can copy a chunk of text, go to Reply, click the two greater than symbols, choose Quote, and paste.

                                                                                      yer welcome. ;)