I have two ebooks that I bought from amazon.com in 2003 and 2005 that won't open after reinstalling everything on my laptop. I used my adobe ID to set up Digital Editions, but it gives the error: "This document can't be opened on this machine. Please contact the site where you obtained the document to download another copy."
I contacted amazon.com and they say that they only promised to have the ebook available for download for 60 days.
I sent a message to Adobe support last week about the problem and haven't received a reply yet.
Why would these ebooks be readable for over 5 years and not be readable now? It seems that Adobe's ebook DRM is broken here and I'm not getting a solution from anyone. From what I read on the net, I'm not the only one having this problem with Digital Editions.
Does anyone have a solution to this problem?
I just found this information about ebook usage from the publisher of one of my ebooks that I bought in 2003 from amazon.com that now doesn't open in Digital Editions.
"Usage Rights for Wiley Adobe E-Books
Any Wiley e-book you purchase will come with certain restrictions that allow Wiley to protect the copyrights of its products. After you purchase this Wiley Adobe E-Book title, you:
The first bullet contains a restriction that limits the use of an ebook to approximately 5 to10 years given the 3 to 5 year life of a PC and the biannual frequency that I've had to reinstall Windows from a reformatted disk to correct problems.
I don't remember being told this in 2003 when I bought the book from amazon.com. If it was added since that that time, then it is a change of our sales agreement and I don't believe that it can be done after the fact.
Basically, I would never have bought an ebook with a life of 5 to 10 years and now that I know that this is the publisher's usage policy I will never buy another Adobe ebook. It the equivalent of buying a printed book with vanishing ink.