Firstly are the drives seen by Windows? Do you have any other DVD/Blu-ray burning software on your PC that might be interfering with Premiere Elements from seeing your drives. For example do you have NERO installed? If you insert a blank disc into the drive what program options are listed by Windows to work with the disc?
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You also should ensure that the burner is installed in both the BIOS and the operating system! Not installing in the BIOS is a common mistake.
The BIOS is the set-up screen, and it can be reached by pressing ESC or F1 (it varies) at the brand logo screen that appears when you first turn on your computer -- before Windows starts. Until a new drive is installed here, it won't function properly, even if Windows recognizes it.
The unit is installed properly and the PC sees the device BD. SE load a movie in BD BD nell'unitaà, the film is read by Cyberlink PowerDVD correctly. If sgoglio within the BD disk files are read correctly by Windows, but when I try to use the LG with BD premiere element, specifically that the file used has not yet been processed by the reproduction of sound, but I do not think it changes anything . The BD and DVD that are not seen.Also tell you that the unit is an LG external drive with USB cable.Cyberlink sees and reads correctly from this unit.Thanksthanks for further helpEmilio
1 person found this helpfulEmilio, forse sarebbe una buona idea di contattare il supporto tecnico di Adobe. Essi possono aiutare molto probabilmente con questo meglio che possiamo.