6 Replies Latest reply on Apr 12, 2009 8:47 PM by pwillener

    Removing Adobe Reader 8.1.4

      This evening while I was in the IRS web site I was unable to download a PDF version of Form 1040. While looking into the causes, I attempted to remove Adobe Reader 8.1.4 using the add or remove feature in Windows XP. (Windows XP SP3). I received the following error message: "This patch package could not be opened. Verify that the parch package exists & that you can access it, or contact the application vendor to verify that this is a valid windows installation patch package." My initial reaction was "huh? I don't get it." I've used Adobe Reader for a number of years and this is a first. Something tells me there is a conflict between windows and Adobe Reader in this case. I have a feeling that resolving this will require that I'm computer savvy, which I'm not. How do I resolve this error without going crazy?

       

      Thanks!!!!