1 Reply Latest reply on Apr 22, 2009 4:19 PM by Susan@aeropro

    Windows mail - Reader cannot find pdf attachment

      I receive emails with pdf attachments. I double click the attachment and receive an error message from Adobe Reader that says "There was an error opening this document. This file cannot be found".

       

      There are no special characters in the pdf title.

       

      The windows mail option "Do not allow attachments to be saved or opened that could potentially be a virus" is NOT checked.

       

      I have uninstalled and reinstalled Adobe Reader.

       

      All help gratefully accepted.

        • 1. Re: Windows mail - Reader cannot find pdf attachment

          This issue got on my last nerve for three week with the advent of a new Dell One running Vista Ultimate/WIndows Mail and Adobe Pro Extended 9.

           

          I googled and found a post by Greg Hughs; his fix worked like a champ.

           

          Here goes;

           

          Open up Acrobat; click on edit/preferences; choose Internet uncheck display PDF in browser under web browser options.
          That's it.
          Hope it works for you!