2 Replies Latest reply on Apr 12, 2009 7:38 AM by gh_sg

    reader 9.1 can't start on a win xp x64 system


      I just formatted my system and installed the OS - win xp x64, ms office 2007 and some utility programs like BitDefender av, JV16 Power Tools 2009.

      After installing Reader 9.1, i just can't get the Reader to run. Double click the Reader icon, the error message "Reader 9.1 has encountered a problem and needs to close down" will appear.  I uninstall and re-install the reader and yet the same problem re-surface. This is maddening! The only major program on my PC is MS office 2007.