What version are your Matrox drivers?
Have you checked the Matrox site for any known issues?
In what format (codec) are the .avi's?
Can you try transcoding the .avi to an uncompressed .avi (if it's compressed to begin with), and see if the project launches?
Most recently I tried importing mpeg 2 I-frame, which is what i work with most of the time.
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(From the Matrox site I linked to above)
Try the following:
-Remove mvePlayer.prm located here: C:\Program Files\Adobe\Common\Plug-ins\CS4\MediaCore\plug-ins\matrox video
-Copy it to the two following locations:
C:\Program Files\Adobe\Adobe Premiere Pro CS4\Plug-ins\Common\matrox video
C:\Program Files\Adobe\Adobe Encore CS4\Plug-ins\Common\matrox video
Just as a side note, working with MPEG2 footage is a pretty unfavorable option.
It's a highly compressed delivey format. It takes some computational "ummmph" to decompress every frame as it sits in your timeline, and because of the type of compression it uses, it's not by any means the best format for editing/compositing.
In the future, you may want to consider sticking to a losslessly compressed/uncompressed intermediate format.
I do have the latest Matrox drivers and i've found nothing on their forums about incompatabilities with after Effects CS4 ..yet
I'll try your suggestion.
OK, I tried your suggestion and AE crashed again but this time it gave me an error message which it never did before.
What was the error message?
Have you tried rebooting?
It was just basicallyt said After Effects has Crashed: sorry, ...and if you can't fix the problem contact technical support.
I'll try rebooting.
I just rebooted and AE still crashed.
You may want to try contacting Matrox's support team just in case they have some more info while we try to figure out what's going on.
Thanks for your quick help!
I've done everything on their site and I've opened a tech support case that's being worked on right now, hopefully they'll get to the bottom of this.
Hopefully they can resolve the issue.
Please let us know if they come up with a solution!
Also, as a saving throw here, have you tried disabling OpenGL?
It "shouldn't" matter, I think, but perhaps it will. Maybe even temporarily relocate the OpenGL plugin from your AE plug-ins folder.
yeah I've already tried that too, no luck either.