4 Replies Latest reply on Apr 18, 2009 1:55 PM by the_wine_snob

    Premiere elements crashes during transfer from DV Camera

      The following is extracted from my event log...

       

      Faulting application Adobe Premiere Elements.exe, version 7.0.0.0, time stamp 0x48e15f40, faulting module ImporterAVI.prm, version 7.0.0.0, time stamp 0x48e1644c, exception code 0xc0000005, fault offset 0x000250f7, process id 0xdf4, application start time 0x01c9bd9eb4633399.

       

       

      I was in the middle of a transfer that had been running for approx 45mins when the message box from vista appeared saying the application had stopped responding. Premiere closed down and at the same time I also lost my windows background and the task bar was a shade of grey not black which it normally is.

       

      My system has a dedicated hi-speed drive to write to and that has plenty of space.

      My O/S is Vista Ultimate x64

      I have 4GB RAM.

       

       

      Looking forward to a fix.

       

      regards