I cannot get Premiere Elements 7 to recognize my Canon HF10 camcorder when I try to import the video files. I am able to import the files using Pixela which can with the camera, but I want to import directly from the camera. I am running Vista 64. Anyone else having problems like this?
Yes this has been reported before for the HF10 and HF100. Until there is a fix or workaround you will need to import via the Get Media From File or Folder option after having downloading the files to your hard drive using the software that came with the camcorder.
Plus see this thread for more details:
Many thanks. At least I won't drive myself mad now. I am sure at some point Adobe will bring out an update.