6 Replies Latest reply on Apr 24, 2009 2:22 PM by Paul_LS

    still having problems...

      i uninstalled and reinstalled elements hoping it would clear up my issues, but it hasnt... a lot of basic things arent working and cause the program to shut down.  for ex: when in edit mode, clicking on one of the "filter by" icons like movie, sound, or picture, it causes the program to shut down.  similarly, trying to import a photo will do the same thing.  im also having trouble seeing any imported media because it just wont show up.  Should i just contact support at this point or is there still something i can do??