4 Replies Latest reply on Apr 21, 2009 2:09 PM by TanTurn

    RH 8 search results - Can't open PDF files

    TanTurn

      Hi,

       

      I am working in RH 8 and want to run a search on attached PDF files. I linked a PDF file to a topic, then added the PDF file to the Baggage folder. I then generated a WebHelp Pro project. I opened the WebHelp, and ran a search for a word in the PDF file. The search returned the PDF file as expected. What was unexpected was when I went to open the PDF file from the Search results. Nothing happened. The file path appeared in the bottom of the browser window, but nothing happened.

      I had Adobe Reader 8 installed, so I thought maybe you needed Abode Reader 9. So I installed that version, and tried again and nothing happened.

       

      Does anyone have any ideas? Do I need to do something else?

       

      Thank you,

       

      Tannis