11 Replies Latest reply on Aug 10, 2009 7:12 AM by gailcnyc

    File reverting to old save. Please help.

      I tried to open a file I had saved and when I do so it is an old version of what I had saved. I tried opening a copy of the file that I had sent in an e-mail and it is reverting to the old save as well. Why is this happening?

        • 1. Re: File reverting to old save. Please help.
          Bernd Alheit Adobe Community Professional & MVP

          How did you check the version? Did you compare the old and new version?

          • 2. Re: File reverting to old save. Please help.
            Level 1

            I don't have the newer version to compare it against because it changed to the older version. I know for certain they're different due to what was on them.

            • 3. Re: File reverting to old save. Please help.
              Bernd Alheit Adobe Community Professional & MVP

              What kind of difference? Adobe Reader can't modify PDF documents.

              • 4. Re: File reverting to old save. Please help.
                Level 1

                The file was saved over with new data and now it has reverted to an older save with different data.

                • 5. Re: File reverting to old save. Please help.
                  smiffy47 Level 1

                  Thanks Nancy O,

                  I have just employed WordPress Audio Player to do just as you suggest, but was leaving the old .wma option in case the flash players didn't do the job for some people.

                  Do you think that's unnecessary?

                  Regards,

                  steve

                   

                  Date: Tue, 21 Apr 2009 13:37:57 -0600

                  From: forums@adobe.com

                  To: stevenjac@hotmail.com

                  Subject: Do I need to use .wmx pages?

                   

                  WMX is a playlist.  WMA is the source file.  If I click on a WMA, it will download to my system and if I do not have a windows compatible player installed on my system, I won't hear your media.

                   

                  As long as you're updating your site anyway, now would be a good time to convert to more current MP3 audio.  Do a Google search.  You'll find converters all over the web.

                   

                  If you embed a flash MP3 media player on your web page, people can hear the audio files almost immediately without waiting for the entire file to download.  A much nicer user experience.

                   

                  Free MP3 Players here:

                  http://www.premiumbeat.com/flash_resources/free_flash_music_player/

                   

                   

                  Nancy O.

                  Alt-Web Design & Publishing

                  Web | Graphics |  Print | Media Specialists

                  http://www.alt-web.com/

                  http://www.twitter.com/altweb

                  >

                  • 6. Re: File reverting to old save. Please help.
                    Claudio González Most Valuable Participant

                    Are you sure you are answering the right message in the right discussion in the right forum?

                    • 7. Re: File reverting to old save. Please help.
                      smiffy47 Level 1

                      You're right Claudio!

                      I simply replied to an email sent me by Nancy O and for some obscure reason it was inserted in this thread!

                      Sorry about that. I'll report the fault.

                      Steve

                      • 8. Re: File reverting to old save. Please help.
                        Fiat_Lux

                        Presuming that you are not posting in the wrong place (This is an Adobe Reader forum part not Adobe Acrobat forum part) then I gather that your problem has to do with two different versions of an .pdf document that you somehow have got hold of.

                        If so please try the following :

                        You state that "when you open the new version it seems reverted to the old version".

                        Logic sugests that a file that has already been sent by your mail program ought not to be able to be altered later by accident....

                        Try locating the old file , right click it , take properties and check it's size ,

                        then in your mail program go to the mail where you claim that it was a "new version you sent" (we can not rule out if you got a problem that somehow you may have accidently sent the wrong file - check eventually with the receiver of the mail and if they got the "new version" then make them mail it back to you !) and then save the atttached .pdf file to your harddrive another place than where the old file is located. Then right click the file , take properties and check the size.

                        If the size of the new file you checked is different from the size of the old file you checked then the problem could be an internal error in the Reader program or any number of problems with your Windows installation.   If the the two files got same size then your problem could be any number of problems with your Windows installation as it would then be difficult to determin how and why the files gets mixed up....

                         

                        If the size of the new file you checked is different from the size of the old file you checked then please try to unistall the Adobe Reader version you got and install another version , or try installing "Foxit Reader 3.0 for Windows" instead to see if that makes any difference !  (Purpose of this is to then try to assess if the problem is in the Reader or in your Windows installation)

                        • 9. Re: File reverting to old save. Please help.
                          gailcnyc

                          I'd like to revive this thread, as this has happened to me TWICE in two days. So now I'm sure it's not just an error on my part. I'm working on forms that were created by someone else, I don't know what version of Acrobat. But I'm using v. 8, and I've had no problem with about a dozen similar docts. In fact, the problem occurred when I was using a new doct created from a "save as" version of another doct that never gave me a problem. After this first happened yesterday, I noticed that the "save" button (and menu option) were sometimes grayed out - even AFTER typing new text or other changes. So I decided to start doing "save as" frequently, which seemed to be working okay. But just now Acrobat crashed, and when I re-opened my doct it was a version from maybe a half hour ago, and I had done a "save as" at least 8 to 10 times since then. Does anyone of anything that could be causing this??

                          • 10. Re: File reverting to old save. Please help.
                            Fiat_Lux Level 1

                            Sorry friend , it seems as you are in the wrong part of the forum.....

                            You wrote : "But just now Acrobat crashed"

                            This part of the forum is for Adobe Reader.

                            The Acrobat part of the forum is found here : http://forums.adobe.com/community/acrobat

                            Hopes someone else that uses Acrobat can help you there......

                             

                            Kind Regards

                            • 11. Re: File reverting to old save. Please help.
                              gailcnyc Level 1

                              I posted there at the same time, thanks. Just thought it was worth duplicating here, as it was the identical problem.