2 Replies Latest reply on Sep 16, 2008 1:09 PM by DFWBob

    Screen Goes Black When Recording

      using Captivate 1. When recording voice and an application at the same time for a product demo, my screen goes black within 30-60 seconds of starting to record.

      I have 2GB RAM, an external Creative sound card and a standard video card that came with my Dell desktop.

      The audio and video continue to record when the screen goes blank, but that obviously doesn't matter since I can't tell what I am doing within the application being recorded.

      Any ideas? I didn't want to just upgrade Captivate hoping that would fix the issue without first checking with the community to see if anyone has had similar issues.