4 Replies Latest reply on Apr 27, 2009 7:53 AM by Mylenium

    After Effects error then shutdown

    billw12982

      Hello.

      I am having a very anoying problem with After Effects. It was working great untill I installed quick time. After the quick time install I started after effects and I got an error that says that it is going to close and to contact customer support. This actually happens with all of cs4 not just after effects. If I do a system restore then I have no issue's with cs4 but I lose a bunch of other programs and settings that I use on a daily basis so that is not an option. I tried to uninstall cs4 run the clean script and delete every adobe file on my computer run cclean and clean the reg and nothing helps other then to do a system restore. the error that I am getting is 00::42. if that helps . Also I have a sony Vaio 3.0 GHz P4 , 2GB DDR3, 200GB SATA HDD, XP MCE SP3, ATI Radeon HD 2400. All up to date drivers and every update available. Please help this is very very anoying.