But have you trashed the AE prefs? Uninsatlling does not remove them. Other than that: Create a new user account, try on it or use tools like OnyX to clean out the existing one (delete all caches and user settings to reset it to defaults). Might work, might not...
Thanks for the feedback. Yes, we have tried to trash the prefs, and we have created a new user account, but neither of these things helped. AE keeps crashing while initialising the media kernel (for whatever this is...).
Any other ideas what might be helpful?
Thanks again for your support.
Yes, we've also tried the clean script, but it did not work either. Even not after updating to 9.0.1
There's always the same crash log message: Image not found for lazy pointer at 0x29c964ea
Gets you kind of frustrated... after spending 10.000 bucks on a high end system, and the only app you really, really need does not work at all.
Any other ideas anyone?
Thanks in advanced,
Do you have any VST plugins installed?
If you do then move all your VST plugins out of /Library/Audio/Plugins/VST and move them back in one at a time to find the one(s) that have problems.
No, Steve, not a single VST plugin installed.
The computer is brand new. There are only Final Cut Pro, the CS4-stuff (AE, PS, Illu, Encore) installed, and some plug-ins for AE (removed them all lately).
The strange thing: AE worked this morning. Then we've installed Magic Bullet Looks, and afterwards nothing worked anymore. Of course, we have uninstalled MBL, but the fact remained: AE crashes all the time on startup.
Thanks anyway for your support.
Any other hints anyone?
Some other things to think of:
Users:Decon:Library:Application Support:Adobe:Common --> kill the MediaCore rules
Users:Decon:Library:Application Support:Adobe:Common:MediaCache --> kill the cache files in it
In addition, consider killing the AE OpenGL plug-in. Beyond that I'm pretty much at a loss. Definitely some configuaration data has gone haywire, but I'm not much of a Mac user, so I feel inadequate to advise.
PS.: By "kill" I mean to move stuff out of the way to a different location, not delete it completely. You wouldn't wanna go through lengthy installs just to get the openGL plug-in back...
In addition to Mylenium's suggestions, maybe also double-check (even though they shouldn't exist) no MBL plug-ins exist in:
BTW, if you think it helps, you could also post the crash log...
YES! It works!
Thanks you so much for your help, Steve (and you, Mylenium, for your support as well)!
It was the damn'd MB Looks plugin in the Common-Plugins-CS4-MediaCore. After removing it, everything works fine.
You both are my personal heros of the day.
Thanks again! And beware of MB Looks.
Have a nice day,