1 Reply Latest reply on Apr 29, 2009 7:32 AM by Jim Lester

    cannot access my books

    Jdubois77354

      All of a sudden this evening I attempted to access ADE (been using it for more than a year and have 50+ books in the library) and it now requires I activate my license.  So, I go through the activation process.  The I attempt to access my current book. I get a message the document is licensed to a different user.  All my books give me the same message.  So, I can't acess anything.  All that is different on my computer is I downloaded the most recent ADE version last time I actually used the reader.  I have attempted to find my way through the maze of options for Adobe help and have pretty much given up on that already.  Any suggestions would be greatly appreciated.

       

      Jim